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Patient Ratings | ||||||||||||
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By: | Vicki |
| Jun 11 2023 | |||
Visited at 8am on a Sunday morning with severe tonsillitis. In and out within 45 mins with antibiotics given on the scene. The only thing I wasn’t blown away by, was the smell outside the hospital, the ventilators and generators seemed to portray a scent of dampness across the whole car park, this wasn’t pleasant. Inside everywhere seemed clean and the staff were disinfecting all equipment after use etc. however, I’m the waiting room there were 2 woodlice, 2 spiders and and ant I saw crawling around the floor of the waiting room. I understand bugs, especially things such as spiders often live indoors but this seemed to be an excess amount of insects inside, in the hospital waiting room. It didn’t make me feel very comfortable and made me wonder what was attracting so many in the 15 mins that I was in the waiting room. |
By: | Daryl |
| Aug 17 2019 | |||
Fantastic Staff Reply from Gloucestershire Care Services NHS Trust Tue, 27 Aug 2019 12:55:03 +0100 Thank you for taking the time to provide us with this lovely feedback and we are very pleased that you are happy with the care you received recently at Tewkesbury Community Hospital Minor Injuries & Illness Unit (MIiU). Your comments will be forwarded to the MIiU Manager and MIiU Matrons who will share it with their team. Best wishes, Service Experience Team, Gloucestershire Care Services NHS Trust |
By: | Katharine Pearce |
| Sep 2 2023 | |||
I visited today (02.09.23) and received exemplary care. I called ahead first, as recommended but prebookable appointments had finished (5pm) but was advised to go along as a walk in. When I arrived I was promptly greeted by a Nurse/HCA and my details were taken. Within 10 minutes I was having obs and around 15 mins later I was having my consultation with a ANP. All of the staff I encountered were friendly and the care I received was very good. I left with antibiotics and thankful that the service was available and easily accessible. Thank you so much. |
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