I knew from a previous cardiac event that I needed emergency assistance. It was Thursday 3 August 2023 at 6am when my daughter phoned for an ambulance and 15 minutes later the paramedics arrived. In very little time we arrived at Gloucester Royal. A short time passed before being transferred to Cardiology. I felt that I was in the best place with trained professionals. A few days later I was taken to Cheltenham General for an angiogram and a week later to John Radcliffe for an MRI. Another week passed before having angioplasty and one more day later I was discharged. In all I spent almost a month being cared for and genuinely treated as an individual by all members of staff. I have written a poem to express my gratitude and love for the NHS To each and every one of you in CCU I send a heartfelt thank you from side room two Having stayed for quite a while I became used to being woken with a reassuring smile As each day passed into yet another Whatever I asked for was never any bother You treated me with care respect and humility Every day until I was able to go So I simply want you to know I am fully aware That you are still there Working your shifts diligently Helping more patients as you did for me Thank God for angels like you For without you what would we do. Thank you so much Simon

All of the staff,medical, nursing, etc. were extremely attentive, friendly and professional. The experience was like a day out, rather than a surgical proceedure. The anaesthetists were particularly good at making me feel at ease, but overall I couldnt fault any member of staff.