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Hospital Consultants | Specialties : |
Dr. Prithviraj Rao | ||||||
312 Fulwood Road,Sheffield,S | ||||||
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Gastroenterology |
Patient Ratings | ||||||||||||
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By: | kilojd96 |
| Mar 10 2023 | |||
My 11-month-old son had a prolonged seizure. Yorkshire ambulance service attended and took him to Sheffield Childrens Hospital. I was amazed at the way the paramedics were able to carry out their job effectively but also keep updating us about the situation and what they were doing. When we arrived at A&E the communication was just as good, every time a member of staff had a few seconds to spare they would come over to me and my partner to tell us what was happening. It really helped in a scary situation. We spent a night and day on ICU and you could tell it was extremely busy, the level of attention was not the same, but staff were clearly trying their best. We were transferred to Ward 5, where the staff were very attentive. My son celebrated his first birthday in hospital with meningitis, which was obviously upsetting for us in addition to everything else. The staff on the ward went above and beyond, surprising us with a birthday cake. We were so grateful for this little detail and all the care they gave to our son. On days when he was feeling a little better, my son wanted to crawl around and didnt like sitting still much. However, it was hard to find a space for him to do this. The floor was hard and he ended up slipping and hitting his mouth on the floor. The staff did provide some soft mats but a larger soft space (eg. carpet in the play room) would be my only suggested improvement. Since coming home weve had to attend A&E several times or call 111 and although its been exceptionally busy the staff have always made time to provide thorough care and even on occasions where it was only reassurance that was needed. Thank you so much to all the amazing staff at Sheffield Childrens Hospital and Yorkshire Ambulance Service. We would be in a much worse place without you. |
By: | Anonymous |
| Jan 16 2023 | |||
I had to take my son to A&E with a soaring temperature last night. We were seen within 2hrs, all the staff were excellent I cannot praise them enough. I was concerned however about the cleanliness of the waiting area. There were quite a lot of children with temperatures/bugs. The chairs and floors were covered with used tissues and cups etc.. the two hours I was there it was not cleaned. Even when a member of cleaning staff appeared, cups/tissues were removed from chairs, but thats it. The floor still covered in rubbish, no wiping down of surfaces. I was disappointed that in a place where infection control should be paramount, it was distinctly lacking. Such a shame when the actual care given to my son was exceptional |
By: | triangulumnk84 |
| Nov 7 2022 | |||
Attended A&E as advised by paramedics, couldnt get a ambulance. My daughter had an anaphylaxis episode and epi pen administered at home. The protocol then as per guidance on her action plan from Sheffield Childrens is to be monitored closely at hospital. My partner had to take her up to the hospital as there was no ambulance. Upon arriving it was very busy. Our daughter was triaged quickly. I made them aware in triage daughter is autistic and should be monitored in a side room to be told to go take her to a busy waiting room. Not good for an autistic child - their lack of empathy and training on autism needs updating. Also after over an hour of waiting, not one person monitored my daughter. I informed the nurses I was taking her home where I stayed up all night myself to monitor her. I had a missed call 5 hours later I presume to check where we were. Shocking patient care and shocking awareness on autism. |
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