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Patient Ratings | ||||||||||||
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By: | Geoff |
| Sep 1 2023 | |||
Parking far too complicated. I paid my £3.80, and then my dread as the barrier failed to allow me to leave, I now have a queue of cars behind me,(pouring with rain) I had to ask them all to back up to allow me to re park my vehicle and head back to the ticket officer, after convincing them I’d paid, they allowed me to leave. Many others were also struggling to scan their ticket. |
By: | Anonymous |
| Aug 20 2023 | |||
after 45mins of our appointment time we were called for examination. its been a month after visit and no action or neither patient record updated with the analysis performed during the appointment. despite multiple calls to hospital, response was the agent is on holiday so she will be back after 2 weeks then the letter will be sent to gp and we have more priority patient than this. this upsetting as my daughter is struggling to sleep because of adenoids and tonsillitis which is more concerning for me but hospital is not bothered. does the patient need to wait until the agent is back from holiday for any case of patient? does hospital doesn’t have backup? I visited gp multiple times to know what is going on and why no attention or cummunication to gp from heatherwood yet? but got only response this is admin issue raise it in pal i am really concerned, can you please help me to know what is going on . Has the letter from heatherwood sent to claremont sergury to advise about the sleep study? |
By: | Jacqui Gwyther |
| Jul 30 2023 | |||
My mother was in for a shoulder operation and everything about the hospital was brilliant - all areas were immaculate ! All staff from cafe staff, porters,volunteers, nurses and consultants were kind efficient and could not be faulted. The whole process ran smoothly. We feel extremely grateful and lucky to be able to benefit from the amazing NHS - They definitely Deserve to be paid top salaries ! My mother ( Ivy Margaret Pheby is a very grateful patient making good progress in her recovery ! |
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