I found both the nursing and surgical staff extremely friendly and professional, the waiting time for my surgery was kept to a minimum, and was kept informed all the time.

Booked in early for vascular surgery and the whole experience was amazing from start to finish. Plenty of knowledgeable staff on duty at all times and every step was explained in full. Tea (2 cups) and a sandwich in recovery room. Amazing team Doctors, nurses, porters and cleaners 10/10

Thank you for the care and attention my husband and our family received from Queens and Goodmayes. A&E majors department certainly, due to being drastically understaffed was not a pleasant experience they are so understaffed and have so much to deal with with the lack of staff and resources. We would like to see the professionals involved with a patient liaising with each more effectively. Different departments would tell different information. The mental health team, surgical and OT do not always speak from the same book. It is confusing for patients families and sometimes worrying. We were advised to speak to the discharge team who also told us incorrect information. We have nothing but praise for the nursing my husband received from all staff doctors ,nurses , dementia department and palliative care department and pal office we could not have wished for more. Thank you from the bottom of our heart.