After being on call with 111 for 3 hours I was told I must go to hospital due to extreme chest pain and difficulty breathing. Once arriving nobody checked my breathing or chest which continued to get worse. After 3 hours the chest X Ray which I was told would need to happen had still not occurred. With my breathing becoming more difficult I asked how much longer the wait would be, and was informed it would be at least another 2 hours. During this time no one checked my chest and breathing which had become increasingly difficult throughout the night. When I did ask what my options were I was confronted with a very hostile nurse who told me if I could not wait I should “just sign the release papers and go.” This nurse also made it very clear that the patients in A&E were not a priority and began to talk in a raised voice to shut me down from asking questions. Leaving the hospital with increased chest pain and difficultly breathing shows the level of insufficient care that is being given. To not have a single doctor check my chest and breathing when this was why I was at the hospital, shows the lack of efficiently and care that is being provided to walk in patients.

About 3 weeks ago one of my NHS hearing aids domes split. Its still usable but not as good a sound. I completed a repair form to get a new set of tubes (should be every 6 months and it was only 5). Since then total silence I know the post is bad but not that bad and no email to say they had acted on my form. I tried using the email I was given 5 months ago and the number on my card, the response to both attempts is go online and complete the form. Whats the point if it isnt acted on?