Parent had an accident at home. Was asked to go to a&e. I called the community hospital and they were happy to see us. Assessed, treated and discharged within an hour and saved us an unnecessary a&e trip. Highly recommend this service.

I had to visit urgent centre at Gravesham community on the 7th of April. I called the reception on the number on the website, a gentleman pickup up and then the line dropped. I thought it was an error. I went to the centre, while waiting to be seen, i was waiting in the main corridor, the phone rang. The gentleman who was sitting there picked up the phone and said hello and then put the phone back. So it wasn’t an error, he just put the phone down and carried on sitting on his mobile phone.