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- Hospital Information
- Sandwell Park Hospital, Hartlepool is a care provider near Hartlepool and provides mental health care with quality and reviews available to compare on BestcareCompare. This provider has 17 reviews with a rating of 4 out of 5 and a CQC rating of No Rating.
Mental Health Performance The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how Sandwell Park Hospital, Hartlepool is doing in areas that may be important to you. Health Metric Detail Indicator Bed occupancy rate 84.5% acute adult beds occupied 84.5% Care planning 7.51 on a scale of 0 - 10 7.51 CQC mental health trust ratings Good 2 Delayed transfers of care 5.40% bed days lost due to delays 5.40% Help out of hours 6.80 on a scale of 0 - 10 6.80 Improving recording of outcomes information for people receiving treatment 53.2% of people on the Care Programme Approach who have outcomes recorded via HoNOS 53.2% NHS England patient safety notices Good - all alerts signed off where deadline has passed 3 Open and honest reporting Amongst the best 3 Overall views and experience For average: 7.39 on a scale of 0 - 10 7.39 People on CPA followed up within 7 days of an inpatient discharge 97.2% of people were followed up 97.2% Percentage of staff receiving job-relevant training, learning or development in past 12 months 84.38% received relevant training/learning/development 84.38 PLACE patient led assessment of the care environment: condition, appearance, maintenance 91.3% 91.3% PLACE patient led assessment of the care environment: privacy, dignity, wellbeing 87.7% 87.7% Proportion of admissions gate-kept by CRHT teams 96.3% of admissions 96.3% Proportion of people receiving physical health advice and support from community services 5.51 on a scale of 0 - 10 5.51 Recommended by staff 3.83 out of 5 3.83 -
Care Provider Location and near by additional services
Patient Ratings Excellent 12Good 2Ok Poor Terrible 3Patient Reviews
Sandwell Park Hospital, Hartlepool
By: Shirley Rating:.. 
Dec 13 2018 My husband has a long stay on westerdale north The staff are just lovely they always made time to explain things comfort me when I was upset which was quite a lot nothing was too much trouble. They tried very hard to help my husband unfortunately you can’t help everyone and he’s now in a nursing home . But I’ll never forget the help and support all the doctors and nursing staff gave my husband and myself .
Original Comment Report...Reply from Tees, Esk and Wear Valleys NHS Foundation Trust
Fri, 14 Dec 2018 11:59:43 Z
Dear Shirley, I’d like to thank you for your thoughtful and kind feedback regarding the care of your husband on Westerdale North, I will ensure your feedback is passed onto the ward team. Kind regards, Shaun Mayo (Head of Service)Sandwell Park Hospital, HartlepoolBy: Grateful daughter Rating:.. Nov 21 2018 Reply from Tees, Esk and Wear Valleys NHS Foundation Trust
Tue, 04 Dec 2018 10:28:17 Z
Thank you for your kind comments regarding the care of your mum at Sandwell Park Hospital, I will ensure your feedback is passed onto the ward team. Kind regards, Shaun Mayo (Head of Service)Sandwell Park Hospital, HartlepoolBy: Anonymous Rating:.. 
Aug 13 2018 Reply from Tees, Esk and Wear Valleys NHS Foundation Trust
Mon, 20 Aug 2018 08:21:57 +0100
Firstly can I thank you for your kind words regarding the staff at Sandwell Park, the staff team at Sandwell Park work extremely hard to provide an excellent service and I will ensure they are made aware of your positive feedback. Thanks again, Shaun Mayo, Head of Service, Mental health Services for Older People, Teesside- Write a Review
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