Ferndale Court Care Home

  • Ferndale Court Care Home
    St Michael's Road, Widnes, WA8 8TFEmail
    Rooms : Unknown
    Website
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  • Care Home Information

    Ferndale Court Nursing Care Home

    Situated in the Ditton area of Widnes, Ferndale Court Care Home is a purpose built 57 bedded care home offering Nursing and Residential care.

    Meet the team

    At Ferndale Court Care Home we are very proud of our homely atmosphere. Our experienced Home Manager and members of staff are focused on ensuring kindness is at the heart of everything we do.

    We understand that meals are a very important part of our Residents’ day, our menus cover a variety of choices for each meal and a choice of snacks, fresh fruit and refreshments are also available 24 hours a day.

    Family and friends join Residents for meals which are served in one of our dining rooms or, if our Residents wish, they can choose to eat in the privacy of their own rooms.

    Hobbies and interests

    Our Activities Co-ordinator spends time with Residents to ensure popular pastimes are included within the weekly activities calendar which is displayed in the home, this includes:

    • Baking

    • Quizzes

    • Gardening

    Many of our Residents find the one-on-one time with our members of staff particularly enjoyable.

    Outdoor areas

    Our attractive garden is a popular place to sit and enjoy the pleasant surroundings, particularly in the summer months.

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  • Care Home Services


    Personal and intimate care: Yes, offers care for Personal care
    Care Home Type:with nursing
    Caring for adults over 65 yrs: Yes, offers Caring for adults over 65 yrs
    Dementia: Yes, offers care for Dementia
    Physical disabilities: Yes, offers help with Physical disabilities
    Treatment of disease, disorder or injury: Yes, offers Treatment of disease, disorder or injury



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  •  Care location and near by additional services
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  • Patient Ratings

    Excellent
    1

    Good
     

    Ok
     

    Poor
     

    Terrible
    3

  •  Patient Reviews

    Ferndale Court Care Home
    Review SourceBy:Anonymous
    Rating:..star rating
    Apr 6 2023

    My elderly uncle was very well looked after at Ferndale court. I could not fault any member of staff, they treated my uncle and family with the utmost respect. All members of the team are warm welcoming and hard working. I would have no problem recommending this care home.

    Ferndale Court Care Home
    Review SourceBy:Anonymous
    Rating:..star rating
    Nov 29 2022

    I have been to visit my family member left in bed totally dehydrated mouth wide open with in an hour drank a pint off fluids. The smell was disgusting asking us to wear a mask no wonder to block the smell. Carpet had food crushed in looks like it's been there a while it was heart breaking to leave my family member here .staff only told what to do nice enough. This place needs some regular checks ccq need to investigate this matter as I will be reporting this issue

    Ferndale Court Care Home
    Review SourceBy:very upset
    Rating:..star rating
    Mar 28 2018

    My very frail mother was put into this place, Although the staff seemed polite, the conditions where very disappointing to say the least .Carpet thread bare in places , walls marked , bedding not changed when needed . Calls for attention , very slow to respond if at all. The place had a most dreadful smell in fact it stayed with us for well over an hour and we had to use perfume to get rid of it. Paperwork was never kept up to date, in fact was incorrect even when I asked for it to be corrected on many occasions . The staff are very ill informed and are far too busy to pay too much attention to anything you have to say to them . they need far more staff plus the place could do with upgrading and a supervisor that knows what they are doing . I would be devastated if I ended up in a place anything like this.
    Original Comment Report...

    Reply from Ferndale Court Care Home
    Wed, 28 Mar 2018 12:03:16 +0100

    We want to extend our sincerest apologies concerning the issues that you have raised. We pride ourselves in maintaining the highest quality standards and delivering the kindness care for our Residents, visitors and colleagues. We’d really like the opportunity to discuss this further with you so that we can learn from your experience and make any necessary improvements moving forwards. Please call our Careline Advisor on 0333 999 8699 or if you prefer please email us at careline@hc-one.co.uk and we will get back to you promptly.

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  • Frequently Asked Questions about Care Homes in Widnes.

    Ferndale Court Care Home is approximately 0 mile(s) away from Widnes. More information
    Yes, Dementia Care is avaiable at Ferndale Court Care Home. To see the full list of care option available, click More Information.
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    Group Name
    HC-One Limited
    Manager


  •  CQC Rating   CQC Rating

    Safe
    Requires improvement

    Effective
    Requires improvement

    Caring
    Requires improvement

    Responsive
    Requires improvement

    Well-Led
    Requires improvement


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