The Maples Health Centre |
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3.1 
58 Reviews The Maples Health Centre Vancouver Road, Broxbourne, Hertfordshire, EN10 6FD Phone : Web :http://www.themapleshealth.. Email :. EPS : Available .... CQC : 
Status : Closed
The Maples Health Centre is a GP Practice in Broxbourne and provides a list of services listed below if available. This GP practice has 51 reviews with a rating of 3.1 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Maples Health Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,800 individuals have been screened out of a possible 2,391 eligible people.A total of 75.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 113 people to hit the required 80% screening target. | 1,800 |
| Cervical Screening Ages 50 to 64 | 860 individuals have been screened out of a possible 1,134 eligible people.A total of 75.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 48 people to hit the required 80% screening target. | 860 |
| Overall number of GP appointments | 4,619 Number of appointments in Aug 2023 from a practice list size of 12,627 patients | 4,619 |
| Face to face appointments | 1,866 Face to Face appointments in Aug 2023 which is 40.4% of the total number of appointments. | 1,866 |
| Home Visits | 23 Home Visits in Aug 2023 which is 0.5% of the total number of appointments. | 23 |
| Telephone appointments | 1,906 Telephone appointments in Aug 2023 which is 41.3% of the total number of appointments. | 1,906 |
| Unknown appointments | 129 Unknown appointments in Aug 2023 which is 2.8% of the total number of appointments. | 129 |
| Video call appointments | 695 Video call appointments in Aug 2023 which is 15% of the total number of appointments. | 695 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | The M |
| Sep 27 2019 | ||
thank you for the service you provide. I agree it is not always easy to get an appointment - but that everywhere in the NHS.
If you need an appointment for something urgent you are seen on the same day and treated well by the nurse or Doctor you see. Thank you Reply from The Maples Health Centre Mon, 30 Sep 2019 10:19:25 +0100 Many thanks for your positive feedback. We are looking at our appointment availability as part of our forthcoming merger, and hope that we will be able to improve our accessibility once this has taken place. We are working on the above with both of our patient participation groups. There is more information on joining this group on our website www.themapleshealthcentre.co.uk/navigator/patient-reference-group-registration/ | ||||||
| By: | Anonymous |
| Sep 12 2019 | ||
I had to cancel my original appointment with the doctor over the phone; which i did in good time only to be told that i would have to call back in the morning to re-book a new appointment. I cannot understand why you cannot book / reschedule a new appointment at the same time??
Worst still the earliest appointment i could get was 2 weeks later.... this is why so many people attend the accident and emergence centres. | ||||||
| By: | Anonymous |
| Aug 16 2019 | ||
I needed an appointment for my 2 week old son because he has conjunctivitis and was prescribed with antibiotics but it wasn't clearing up. The nurse phoned me straight back and asked me to come into the surgery to swab my sons eye so the courier could pick the sample up this afternoon. While I was there the nurse noticed that I was very pale so she gave me an appointment for her to take my blood. I felt that the nurse was very very helpful and went over and beyond for me and I really appreciated it. | ||||||
