Brunswick Park Medical Centre

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  • Provider Information
  • Brunswick Park Medical Centre is a GP Practice in London and provides a list of services listed below if available. This GP practice has 59 reviews with a rating of 3 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Brunswick Park Medical Centre is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,021 individuals have been screened out of a possible 1,480 eligible people.

    A total of 69% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 163 people to hit the required 80% screening target.
    1,021
    Cervical Screening Ages 50 to 64677 individuals have been screened out of a possible 891 eligible people.

    A total of 76% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 36 people to hit the required 80% screening target.
    677
    Overall number of GP appointments2,571 Number of appointments in Aug 2023 from a practice list size of 8,861 patients2,571
    Face to face appointments1,419 Face to Face appointments in Aug 2023 which is 55.2% of the total number of appointments.1,419
    Home Visits23 Home Visits in Aug 2023 which is 0.9% of the total number of appointments.23
    Telephone appointments794 Telephone appointments in Aug 2023 which is 30.9% of the total number of appointments.794
    Unknown appointments211 Unknown appointments in Aug 2023 which is 8.2% of the total number of appointments.211
    Video call appointments124 Video call appointments in Aug 2023 which is 4.8% of the total number of appointments.124


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  • Patient Ratings

    Excellent
    16

    Good
    12

    Ok
    8

    Poor
    6

    Terrible
    18

  •  Patient Reviews

    Brunswick Park Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 23 2019

    I visited the surgery with the intention of signing up as a new patient on Friday 6th September at around lunch time. Having come through the main doors i stood back in shock watching what was taking place, i noticed that the receptionist was trying to talk to a patient who was talking about a baby, rash, crying, worried (these were the words I could hear the lady saying) but there seemed to be shouting from the back something about she was told to ring back in the afternoon and then a lady appeared who confirmed that she had been told to ring back at 3pm. The lady at reception seemed very upset by this heckling and carried on trying to help the patient. She was talking to her in a very gentle way. . I noticed another lady was sitting in reception who was listening to all of this.. I just turned around and walked out. One of the main reasons for choosing this surgery was I had looked at their CQC report which was good for patient care. Well if this is how they treat their patients and if this is their level of care then I would rather go somewhere else.
    Original Comment Report...

    Reply from Brunswick Park Medical Centre
    Fri, 27 Sep 2019 15:41:46 +0100

    Dear patient, We are sorry to hear that you decided not to register. It is a little difficult to investigate what happened based on your description. I have spoken to our team and they are not sure about what specifically this refers to. Patients are often told to ring back at three because that is when afternoon urgent appointments become available. We do not have 24 hour availability as our team need time to process prescriptions, review test results and discharge summaries and process referrals in addition to their consultations. So we set aside time between morning and afternoon surgeries for this work. Thank you for your feedback. We welcome all comments and find them extremely helpful in improving the service we provide in these difficult times for General Practice and NHS services in general. kind regards Ed Pole Practice Manager

    Brunswick Park Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 19 2019

    I am at a loss to know why when I call to pick up a prescription , item/items are left off the list ..This is the third time this year that this has occurred . I am now about to make my third visit in two weeks to obtain eye drops prescribed by Moorfields. On my first attempt I was told I had left it off the list .I hadn't , on my second attempt that it was not due ,it was this being verified by the counterfoil .This situation I am told will be rectified by tomorow, I live in hopes.
    Original Comment Report...

    Reply from Brunswick Park Medical Centre
    Fri, 27 Sep 2019 15:37:19 +0100

    Dear patient, We are sorry to hear you have had difficulty with your prescription. There are many reasons why prescriptions might not be filled. We are not always in a position to fulfill all requests. If the medication is not due, if it is a controlled drug or if a medication review is due these can create delays. You should be able to get details from reception when you collect them. If you contact us directly we can investigate further. Thank you for your feedback. We welcome all comments and find them extremely helpful in improving the service we provide in these difficult times for General Practice and NHS services in general. kind regards Ed Pole Practice Manager

    Brunswick Park Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Oct 4 2019

    The practice is clean and the opening hours are good. The doctors and nurses are professional and care about their patients. The reception staff are incredibly rude and should be replaced. They do not create the culture and bring down the reputation of the practice.
    Original Comment Report...

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