Cavendish Health Centre

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  • Provider Information
  • Cavendish Health Centre is a GP Practice in London and provides a list of services listed below if available. This GP practice has 49 reviews with a rating of 2.9 out of 5.

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  • Provider Services
  • Anticoagulant monitoring and dosing
  • Asthma Clinic
  • Baby clinic with health visitor
  • Child Immunisations
  • COPD clinic with spirometry
  • Diabetes Clinic providing insulin initiation
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
  • Minor surgery (removal of moles,skin lesions)
  • Phlebotomy
  • Primary care counselling service
  • Smoking cessation clinic
  • Travel health with yellow fever
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Cavendish Health Centre is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,176 individuals have been screened out of a possible 2,621 eligible people.

    A total of 44.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 921 people to hit the required 80% screening target.
    1,176
    Cervical Screening Ages 50 to 64380 individuals have been screened out of a possible 739 eligible people.

    A total of 51.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 212 people to hit the required 80% screening target.
    380
    Overall number of GP appointments3,847 Number of appointments in Aug 2023 from a practice list size of 9,509 patients3,847
    Face to face appointments3,729 Face to Face appointments in Aug 2023 which is 96.9% of the total number of appointments.3,729
    Home Visits0 Home Visits in Aug 2023 which is 0% of the total number of appointments.0
    Telephone appointments50 Telephone appointments in Aug 2023 which is 1.3% of the total number of appointments.50
    Unknown appointments68 Unknown appointments in Aug 2023 which is 1.8% of the total number of appointments.68
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    16

    Good
    6

    Ok
    6

    Poor
    5

    Terrible
    18

  •  Patient Reviews

    Cavendish Health Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 25 2019

    I have been a patient for many years and have always been treated promptly and well, with additional services as needed secured for me at various hospitals.. The medical team is excellent, always professional , and the reception team always very helpful. I could not recommend the practice highly enough, The online service for appointments and prescription requests works extremely well and is a very convenient way to organise what you need when you don' need to bother the team. Messaging about appointments is a great reminder!! Well done all!
    Original Comment Report...

    Reply from Cavendish Health Centre
    Mon, 30 Sep 2019 10:43:51 +0100

    It was so lovely to read your kind comments about Cavendish Health Centre and our team. We really appreciate you taking the time to add a review to NHS Choices and are happy to hear you feel looked after! Best wishes Tamsin Practice Manager

    Cavendish Health Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 20 2019

    I should have cancel my transfer when it took them WELL OVER A MONTH to transfer me.They listed the wrong symptoms in my referral and I tried to get the letter amended 3 times. They missed something every time (including a signature and a surgery stamp). I moved back to my old GP within 2 DAYS! The secretary at this Practice is the slowest I have ever encountered, and honestly they really didn't want to help. They asked me to book another appointment with a specific doctor that didn't have availability for a month. It's now mid-August and I registered/filled in the forms in May! I do not recommend that surgery at all. I know the NHS is under stress but that surgery is just not providing a good service.
    Original Comment Report...

    Reply from Cavendish Health Centre
    Wed, 21 Aug 2019 16:15:40 +0100

    Thank you for your feedback. We are disappointed to hear about your recent experiences at Cavendish Health Centre and sincerely apologise. We all try very hard to provide a good service for our patients but acknowledge we don’t always get this right. I’m not entirely sure what happened here but it doesn’t sound like our usual standard and would welcome the opportunity to investigate what happened and resolve any outstanding issues. I know you have re-registered with your old practice but if you have time please kindly give me a call so we can learn from what went wrong. Best wishes Tamsin Practice Manager

    Cavendish Health Centre
    Review SourceBy:Cavendish H
    Rating:..Star Rating
    Aug 19 2019

    Poor bed side manner from a doctor I saw on 19-8-19. She made me wait for 45 minutes or more after my appointment time which was 3pm. She did not apologize for it. I am considering leaving. My relatives have already left the practice due to poor service.
    Original Comment Report...

    Reply from Cavendish Health Centre
    Wed, 21 Aug 2019 15:52:29 +0100

    Thank you for phoning the practice - it was really helpful to have the opportunity to speak to you directly and resolve this. Although there are often times when waiting is unavoidable, it was a miscommunication in this case and we sincerely apologise. Best wishes Tamsin Practice Manager

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    Cavendish Health Centre

    GP Practice in Westminster

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