Upminster Medical Centre |
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2.7 
27 Reviews Upminster Medical Centre 224 - 226 St. Mary's Lane, Upminster, Essex, RM14 3DH Phone : Web :http://www.upminstermedica.. Email :baig.surgery@nhs.net. EPS : Available Status :
Upminster Medical Centre is a GP Practice in Upminster and provides a list of services listed below if available. This GP practice has 27 reviews with a rating of 2.7 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Upminster Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 373 individuals have been screened out of a possible 518 eligible people.A total of 72% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 42 people to hit the required 80% screening target. | 373 |
| Cervical Screening Ages 50 to 64 | 240 individuals have been screened out of a possible 342 eligible people.A total of 70.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 34 people to hit the required 80% screening target. | 240 |
| Overall number of GP appointments | 1,156 Number of appointments in Aug 2023 from a practice list size of 3,255 patients | 1,156 |
| Face to face appointments | 679 Face to Face appointments in Aug 2023 which is 58.7% of the total number of appointments. | 679 |
| Home Visits | 6 Home Visits in Aug 2023 which is 0.5% of the total number of appointments. | 6 |
| Telephone appointments | 471 Telephone appointments in Aug 2023 which is 40.7% of the total number of appointments. | 471 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jul 28 2022 | ||
The receptionist's really are letting the team dawn. I cant believe they are all getting away with such rude unfriendly manners at this surgery. It seems that I'm not alone with this view. Why are the managers of these ladies not addressing the problem, this is why it is continuing to happen and nothing is changing . If i was to be rude to anyone in my job i would be given a warning, some thing this manager is clearing not doing. | ||||||
| By: | Josephine n |
| Apr 21 2022 | ||
My husband and I have been with this practice since the Baigs took it on. Things have gone from bad to worse since the Baigs have been gone. Ultra rude receptionists, long waiting times, we are 80/83 years of age and only consult the practice when absolutely necessary, I have been insulted on many occasions by these receptionists ( who think they are little gods). Impossible wait times to see a doctor. It is about time that something serious was done to improve this practice. I would like to give my rating as 0/10. | ||||||
| By: | Anonymous |
| Feb 3 2023 | ||
How this surgery is still open, is beyond me. A skeleton staff of locum doctors that never know the reason they’re calling, even though the receptionists ask why you want an appointment. I don’t believe these stats at all. It says that in Dec 22, they say approximately a quarter of their total patients face to face. Since Covid, I’ve only been offered a telephone appointment, and on the occasions that I’ve gone into the surgery to drop off a prescription, etc, there’s never been one patient in there. Just receptionists, often chatting. There are no pleasantries, just a scowl. Hurley Group need to go and this surgery needs to run properly. I asked the nurse once why they don’t take blood there, and she told me that she doesn’t like blood. What! | ||||||
