Prince Of Wales Group Surgery |
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2.8 
41 Reviews Prince Of Wales Group Surgery Prince Of Wales Medical Centre, 52 Prince Of Wales Road, Prince Of Wales Road, London NW5 3LN Phone : Web :http://www.princeofwalesgr.. Email :. EPS : Available .... CQC : 
Status : Closed
Prince Of Wales Group Surgery is a GP Practice in London and provides a list of services listed below if available. This GP practice has 41 reviews with a rating of 2.8 out of 5 and a CQC rating of Inadequate. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Prince Of Wales Group Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 889 individuals have been screened out of a possible 1,823 eligible people.A total of 48.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 570 people to hit the required 80% screening target. | 889 |
| Cervical Screening Ages 50 to 64 | 445 individuals have been screened out of a possible 682 eligible people.A total of 65.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 101 people to hit the required 80% screening target. | 445 |
| Overall number of GP appointments | 4,152 Number of appointments in Aug 2023 from a practice list size of 8,640 patients | 4,152 |
| Face to face appointments | 3,084 Face to Face appointments in Aug 2023 which is 74.3% of the total number of appointments. | 3,084 |
| Home Visits | 13 Home Visits in Aug 2023 which is 0.3% of the total number of appointments. | 13 |
| Telephone appointments | 1,045 Telephone appointments in Aug 2023 which is 25.2% of the total number of appointments. | 1,045 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 10 Video call appointments in Aug 2023 which is 0.2% of the total number of appointments. | 10 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Aug 30 2019 | ||
Have been a patient at this surgery for over 15 years and myself work in the NHS, I am appalled by the level of service that is provided especially when you are trying to get an appointment or arranging to speak to a doctor. I have found on more than one instance that the reception staff are unsympathetic, unwilling to help and generally very challenging and rude towards patients. As a patient i feel frustrated trying to deal with this surgery and as a fellow NHS colleague feel ashamed by the level of service that is delivered. | ||||||
| By: | Anonymous |
| Aug 7 2019 | ||
I've been a patient for several years and it used to be good. You could actually book an appointment using an automated phone system, sometimes for the same day without being an emergency, but now it doesn't work and appointments take a month or more by calling in. Medications have been forgotten to be refilled so I only go through my pharmacy now to request. But my biggest gripe is with referrals. Some doctors have entered the referrals incorrectly, causing an additional 3-6 month delay! This has already happened twice to me and it is unacceptable. Most doctors are ok except one who is very dismissive and has given me no choice but to move on to another surgery. But the great doctors I've seen at the surgery are mostly no longer there. Lastly, I've had mostly good experiences with the reception staff except for one who decided to tell me their personal feelings about my care rather than what the facts were, which was infuriating. I still will only give it one star because when you are vulnerable and need help the most, this surgery has found a way to mess up urgently needed situations like referrals and medication and I no longer wish to be around for their inconsistency. | ||||||
| By: | Anonymous |
| Jul 16 2019 | ||
I've been registered at the surgery for many months and I've thus far been unable to obtain a single appointment, despite many attempts. Absolutely despicable. | ||||||
