The Southgate Surgery

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  • Provider Information
  • The Southgate Surgery is a GP Practice in London and provides a list of services listed below if available. This GP practice has 46 reviews with a rating of 2.5 out of 5 and a CQC rating of Good.

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  • Provider Services
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Southgate Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,143 individuals have been screened out of a possible 1,868 eligible people.

    A total of 61.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 352 people to hit the required 80% screening target.
    1,143
    Cervical Screening Ages 50 to 64600 individuals have been screened out of a possible 834 eligible people.

    A total of 71.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 68 people to hit the required 80% screening target.
    600
    Overall number of GP appointments2,836 Number of appointments in Aug 2023 from a practice list size of 9,876 patients2,836
    Face to face appointments1,911 Face to Face appointments in Aug 2023 which is 67.4% of the total number of appointments.1,911
    Home Visits1 Home Visits in Aug 2023 which is 0% of the total number of appointments.1
    Telephone appointments924 Telephone appointments in Aug 2023 which is 32.6% of the total number of appointments.924
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    5

    Good
    9

    Ok
    8

    Poor
    7

    Terrible
    19

  •  Patient Reviews

    The Southgate Surgery
    Review SourceBy:Wassim
    Rating:..Star Rating
    Mar 2 2022

    a minute agoNEW This is the worst GP you can find in your entire life You can never see a doctor To get an appointment you have to wait months and months They totally don't care about patients I am suffering from a headache and dizziness for more than 2 months i tried to book an appointment on December they booked me for 25th of February just for a phone consultation on the 25th of February i receive a text saying the doctor who should call you is off sick and your appointment will be rescheduled for the 25th of March I went to the surgery and told them i am very ill and i need to be seen or get referral to neurologist They booked me for urgent appointment as usual over the phone and the doctor said i can do nothing for you i can't get you any referral you have to book routine appointment to get referral Worst GP surgery you can imagine

    The Southgate Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Feb 24 2022

    I'm with them for over 5 years already and since then service is absolutely terrible . I called them on Friday asked for repeat prescription I've been told to do request online , I'm a week with my medicine which i s ridiculous as my body is not a toy I just start treatment 4 weeks ago and now I'm a week of then so how they suppose to help me !? Receptionist told me to put urgent enquirie and I've been told by her that it will take 48h it takes already a week !! I'm chasing this practice and this what I am suggesting to anyone to do nor choose Southgate surgery as the service is awful since 2016 I'm with them , Receptionist are rude and never informed well about anything

    The Southgate Surgery
    Review SourceBy:Marion L
    Rating:..Star Rating
    May 13 2021

    During Covid I have been misdiagnosed twice on he telephone - I was diagnosed with vertigo - when I actually have hypertension and a slow heartbeat and at risk of stroke or heart attack. I applied on line as usual for regular prescriptions which are supposed to take 48 hours - it took 10 days for chemist to receive them and I ran out of long term necessary medication! I had to take action and pay for proper diagnosis. The physician emailed me and my surgery with a request for urgent heart medication.They said they had not received it so I personally took them a copy. Two days later they had not even read it and when I queried this they brought it up on the computer and told me it was not very clear as the request was in the last paragraph and small writing! Unlikely to recommend this Surgery to anyone. !

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    The Southgate Surgery, 270 Chase Side, London, N14 4PR

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