Rutland House Surgery

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  • Provider Information
  • Rutland House Surgery is a GP Practice in London and provides a list of services listed below if available. This GP practice has 52 reviews with a rating of 3.4 out of 5.

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  • Provider Services
  • Asthma Clinic
  • Baby clinic with health visitor
  • Child health and development
  • COPD clinic with spirometry
  • Diabetes Clinic providing insulin initiation
  • Drug and alcohol Services
  • Learning disability health check
  • Phlebotomy
  • Physiotherapy - provided in house and available on NHS
  • Travel health without yellow fever
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Rutland House Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,385 individuals have been screened out of a possible 1,923 eligible people.

    A total of 72% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 154 people to hit the required 80% screening target.
    1,385
    Cervical Screening Ages 50 to 64865 individuals have been screened out of a possible 1,159 eligible people.

    A total of 74.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 63 people to hit the required 80% screening target.
    865
    Overall number of GP appointments3,858 Number of appointments in Aug 2023 from a practice list size of 11,044 patients3,858
    Face to face appointments1,697 Face to Face appointments in Aug 2023 which is 44% of the total number of appointments.1,697
    Home Visits0 Home Visits in Aug 2023 which is 0% of the total number of appointments.0
    Telephone appointments2,161 Telephone appointments in Aug 2023 which is 56% of the total number of appointments.2,161
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    22

    Good
    8

    Ok
    4

    Poor
    8

    Terrible
    12

  •  Patient Reviews

    Rutland House Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    May 14 2019

    I can only very strongly disagree with the review left on 31 March 2019 re: the nurse. Very recently we were forced to make an appointment at very short notice to see the nurse. My husband has had a tracheostomy since February of this year whilst undergoing treatment for cancer. The dressing needs to be changed regularly and on this particular occasion the District Nurse had failed to arrive. We called the surgery and were given an appointment for that evening with the nurse. Quite often this change of dressing is undertaken by 2 nurses at the hospital as it is quite a difficult procedure. Despite never having done this before, the nurse treated my husband with great kindness and care. She was extremely patient and polite and did an absolutely first class job. She also very kindly offered to change the dressing if the District Nurse failed to arrive again. Quite honestly, after the way she cared for my husband, we would rather see the surgery nurse. She is a complete asset to the Practice.
    Original Comment Report...

    Rutland House Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    May 11 2019

    We moved to this surgery a couple of years ago and have found the level of care and support very good. We have seen a couple of the doctors when we have needed and the level of care was way better than some doctors in our previous surgery. We have also had quite a few visits with the warm and smiling Nurse who is brilliant with caring for our kids and us adults too - often going above and beyond with check ups and advice - we have always received very high level of care and are glad to be in safe hands.
    Original Comment Report...

    Reply from Rutland House Surgery
    Tue, 14 May 2019 16:11:10 +0100

    Dear Patient, Thank you very much for the wonderful comment. We really appreciate you taking the time to write this comment. If you also have any other suggestions for us to improve services, please send your suggestions to rutlandhouse.surgery@nhs.net. I would also like to invite you to participate in our future PPG meetings. PPG meeting dates will be available via practice website. Kind Regards, Rakib Hossain Operations Manager

    Rutland House Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    May 9 2019

    Rutland House is the best GP surgery I have ever been to and I'm so glad we moved here three years ago. The doctors all know who we are and think carefully about what is wrong. The receptionists are helpful and not at all grumpy as they were in my last practice. My favourite person there is the practice nurse who has a heart of gold and clearly cares tremendously about all the patients she looks after. Really the best of the NHS.
    Original Comment Report...

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    Rutland House Surgery

    GP Practice in Muswell Hill

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