Redwood Practice |
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3.5 
13 Reviews Redwood Practice Dartford West Health Centre, Tower Road, Dartford, Kent, DA1 2HA Phone : Web :http://www.redwoodpractice.. Email :redwood.practice@nhs.n. EPS : Available Status : Open
Redwood Practice is a GP Practice in Dartford and provides a list of services listed below if available. This GP practice has 13 reviews with a rating of 3.5 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Redwood Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,023 individuals have been screened out of a possible 1,511 eligible people.A total of 67.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 186 people to hit the required 80% screening target. | 1,023 |
| Cervical Screening Ages 50 to 64 | 603 individuals have been screened out of a possible 793 eligible people.A total of 76% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 32 people to hit the required 80% screening target. | 603 |
| Overall number of GP appointments | 5,054 Number of appointments in Aug 2023 from a practice list size of 8,987 patients | 5,054 |
| Face to face appointments | 4,366 Face to Face appointments in Aug 2023 which is 86.4% of the total number of appointments. | 4,366 |
| Home Visits | 22 Home Visits in Aug 2023 which is 0.4% of the total number of appointments. | 22 |
| Telephone appointments | 666 Telephone appointments in Aug 2023 which is 13.2% of the total number of appointments. | 666 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jun 20 2018 | ||
I am surprised by the some of the reviews here. This is the best GP practice I have been. If you call at 8am you will get an appointment. In winter of course the GP was very busy.
The Doctors are great, very helpful and supportive. My husband was very ill and they helped us with good advices and referrals. The receptionists and the secretary are always nice. If you move to this area, do not hesitate to use Redwood Practice. | ||||||
| By: | Anonymous |
| May 25 2018 | ||
I have just tried to get through to the practice. I rang the telephone number at 5:50 and was third in the queue. At 6:58 I was 1st in the Queue - over an hour later, then the phone went dead. This is an appalling service for their patients.
The receptionists are giving out clinical decisions without taking advice and is in effect dangerous.
I would not recommend this practice to my worst enemy. | ||||||
| By: | Anonymous |
| Sep 6 2018 | ||
Unable to pre book appointments unless its more than two weeks in advance.
This is not the service I expect especially when you need to see a specific doctor who has been dealing with your care and you are awaiting test results.
Reception staff are rude and patronising and don't explain the procedures. Basically laughed at me for expecting an appointment with a week to go.
Told to ring on the day which is not convenient, when I have done this in the past I have not been able to get through having been on hold for over 15 minutes and then to be told that all the appointments have gone.
If it wasn't for the great service fro the GP who has been fantastic I would go elsewhere. Rethink your appointment system. | ||||||
