Hilly Fields Medical Centre |
|
2.6 
74 Reviews Hilly Fields Medical Centre 172 Adelaide Avenue, Crofton Park, London SE4 1JN Phone : Web :http://hillyfields.com.. Email :. EPS : Available .... CQC : 
Status : Closed
Hilly Fields Medical Centre is a GP Practice in London and provides a list of services listed below if available. This GP practice has 68 reviews with a rating of 2.6 out of 5 and a CQC rating of Good. |
| Provider Services | ||||
| ||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Hilly Fields Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | *** individuals have been screened out of a possible *** eligible people.A total of 0% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 0 people to hit the required 80% screening target. | *** |
| Cervical Screening Ages 50 to 64 | *** individuals have been screened out of a possible *** eligible people.A total of 0% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 0 people to hit the required 80% screening target. | *** |
Patient Ratings | ||||||||||||
| ||||||||||||
Patient Reviews
 | By: | Anonymous |
| Aug 19 2019 | ||
I have always received great reception service and excellent care from all the doctors/ nurses I have encountered during my many years with being with the surgery. I have found the care very good and consistent, each doctor taking clear and concise note and ensuring that my care plan was correct and followed until the end of the treatment. I believe that this is a achieved with the help of the reception team who have ensured all my referrals and required letter have been sent on time, who have chased, made phone calls and personally called to make sure that I don’t miss any appointments, while all remaining calm and professional even when I have not. One receptionist is cornerstone of the front of house reception team with her wealth of knowledge and calming persona, which helps new team members to achieve and maintain a good working standard. | ||||||
| By: | Anonymous |
| Aug 19 2019 | ||
I have always received great reception service and excellent care from all the doctors/ nurses I have encountered during my many years with being with the surgery. I have found the care very good and consistent, each doctor taking clear and concise note and ensuring that my care plan was correct and followed until the end of the treatment. I believe that this is a achieved with the help of the reception team who have ensured all my referrals and required letter have been sent on time, who have chased, made phone calls and personally called to make sure that I don’t miss any appointments, while all remaining calm and professional even when I have not. One receptionist is cornerstone of the front of house reception team with her wealth of knowledge and calming persona, which helps new team members to achieve and maintain a good working standard. | ||||||
| By: | Anonymous |
| Sep 2 2019 | ||
It is very sad to read some of the comments on here and see the low star ratings because my experience has always been positive. I am very much aware that getting an appointment has become a problem but I also know that recruiting GPs is also very difficult. I also think, from scenes I have witnessed, that the general public do not always help themselves. Charm gets one much further than aggression and turning up on time would be helpful. This practice has an efficient online service which is especially useful for ordering repeat medication both for myself and for my husband who is not tech savvy. I use it a lot for looking up test results and letters from hospital Consultants. Not everyone will understand results or even want to know, but I do!! I even had the local hospital contact them for a letter from my Cardiologist. They had it, the hospital records did not after 30 minutes of searching. It was sent in seconds thus preventing my procedure being postponed. The GPs are very good about telephone consultations if the circumstances are suitable which I appreciate. The staff on the desk are helpful and curteous. I think anyone complaining should also look at their own attitudes and behaviour!! I have never had a problem with anybody, quite the reverse, they go out of their way to help when they can. The Practice has a number of helpful activities for those who want to participate and all in all they do a good job | ||||||
