Blackfriars Medical Practice

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    star rating
    2.9
    44 Reviews
    Blackfriars Medical Practice
     45 Colombo Street,
     Waterloo Road,
     London
     SE1 8EE
    Phone :
    Web :http://www.blackfriarsmedi..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Open
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  • Provider Information
  • Blackfriars Medical Practice is a GP Practice in London and provides a list of services listed below if available. This GP practice has 42 reviews with a rating of 2.9 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Blackfriars Medical Practice is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49970 individuals have been screened out of a possible 2125 eligible people.

    A total of 45.64705882 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    970
    Cervical Screening Ages 50 to 64365 individuals have been screened out of a possible 545 eligible people.

    A total of 66.97247706 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    365
    Overall number of GP appointments2941 Number of appointments in Apr 2024 from a practice list size of 9292 patients2941
    Face to face appointments2391 Face to Face appointments in Apr 2024 which is 81.3% of the total number of appointments.2391
    Home Visits37 Home Visits in Apr 2024 which is 1.3% of the total number of appointments.37
    Telephone appointments513 Telephone appointments in Apr 2024 which is 17.4% of the total number of appointments.513
    Unknown appointments0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    10

    Good
    10

    Ok
    5

    Poor
    5

    Terrible
    14

  •  Patient Reviews

    Blackfriars Medical Practice
    Review SourceBy:Blackfriars M
    Rating:..Star Rating
    Mar 10 2019

    I needed an appointment and was able and to book one online for the following week - not bad at all given the large patient numbers. The doctor saw me within minutes of the appointment time, and while I never mind waiting as I know that some consultations must take longer than others, I appreciated being seen so quickly. It was a doctor who had not met me before and he took the trouble to listen carefully and take seriously what I was saying. He suggested blood tests, an ECG and a 24 hour heart monitor explaining his reasons. I went straight to Guys where the blood tests and ECG were completed in record time. I was back at the surgery with the report in my GP's hand by 10.30 having initially be seen at 9.10. A fantastic service for which I am very grateful.
    Original Comment Report...

    Reply from Blackfriars Medical Practice
    Wed, 13 Mar 2019 14:35:36 Z

    Dear Joanna Thank you for taking the time to post your very positive comments on the NHS choices website. It is always appreciated when someone has had a good experience at the practice that they take the time to post a comment. It is very nice that you recognize that the staff are always trying to do their very best to provide a good and helpful service to all our patients and we are glad that you had such a positive experience with us. Kind Regards Practice Manager

    Blackfriars Medical Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 28 2019

    I have been a patient here for many years and never am I seen within 40 minutes of my appointment time. Every appointment is running late, without apology or communication. Reception staff are rude and disrespectful- for example, when politely explaining to them that after 40 minutes I have to leave to attend a job interview (I took the only appointment I could get) and could they please reschedule me for later in the day, I was told “no- you are not urgent”. When the receptionist has no clue what my appointment is about, I think this is completely out of order for her to say to me. Further, when I moved to the surgery, following my first appointment the surgery lost my medical record. I required to see my vaccination record before travelling and my record was lost for months (meaning I could not get the vaccinations I required). The file was later found in one of the GP’s rooms, months later.
    Original Comment Report...

    Reply from Blackfriars Medical Practice
    Thu, 14 Feb 2019 15:29:03 Z

    Dear Patient, We are very sorry to hear that you have had a negative experience when using our practice and are very sorry that you found the reception staff to be unhelpful as I am sure that was not their intention. We try to adhere to the government guidelines of 10 minute appointments although unfortunately clinics can and do run late on occasions. I am sure you will appreciate that the GPs would not rush an appointment if they felt that a particular patient needed more time, but the reception staff should have informed you about the delay with the GP clinics. Reception probably were not in a position to offer you an afternoon appointment on the same day as none were available and I am sorry that this was not relayed to you correctly. If you would like us to investigate the further points you raised please contact us directly. I hope your future visits or dealings with the surgery will have a more pleasant outcome. Kind Regards Practice Manager Blackfriars Medical Practice

    Blackfriars Medical Practice
    Review SourceBy:Blackfriars M
    Rating:..Star Rating
    Oct 25 2018

    Never got dissapointed, by GPs, Nurses and Reception staff.
    Original Comment Report...

    Reply from Blackfriars Medical Practice
    Tue, 30 Oct 2018 09:30:20 Z

    Dear Patient, Thank you so much for taking the time to write such a positive review on NHS Choices. Thank you for recognising that all the staff are trying to do their very best to provide a good service to all our patients. Kind Regards Practice Manager Blackfriars Medical Practice

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    Blackfriars Medical Practice

    GP Practice in Waterloo Road

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