Madeira Medical |
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3.4 
26 Reviews Madeira Medical West Byfleet Health Centre, Madeira Road, West Byfleet, Surrey, KT14 6DH Phone : Web :http://www.wbhc.org.uk.. Email :. EPS : Available .... CQC : 
Status : Closed
Madeira Medical is a GP Practice in West Byfleet and provides a list of services listed below if available. This GP practice has 25 reviews with a rating of 3.4 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Madeira Medical is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,047 individuals have been screened out of a possible 1,365 eligible people.A total of 76.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 45 people to hit the required 80% screening target. | 1,047 |
| Cervical Screening Ages 50 to 64 | 662 individuals have been screened out of a possible 837 eligible people.A total of 79.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 8 people to hit the required 80% screening target. | 662 |
| Overall number of GP appointments | 4,393 Number of appointments in Aug 2023 from a practice list size of 8,941 patients | 4,393 |
| Face to face appointments | 3,621 Face to Face appointments in Aug 2023 which is 82.4% of the total number of appointments. | 3,621 |
| Home Visits | 11 Home Visits in Aug 2023 which is 0.3% of the total number of appointments. | 11 |
| Telephone appointments | 761 Telephone appointments in Aug 2023 which is 17.3% of the total number of appointments. | 761 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Dec 6 2022 | ||
No review of my ecg for 4 weeks no apartment till next year rubbish | ||||||
| By: | Anonymous |
| Jun 3 2022 | ||
In reply to your message I'm doing OK thank you and have booked for my next blood test on 5.7.22 at your Health Centre - Tony Fearon. | ||||||
| By: | Anonymous |
| Jan 10 2022 | ||
I am quite new to the area. I had a bad experience at this practice. About 12 weeks ago I was carrying a heavy shopping bag and my arm started hurting a lot. I contacted the practice after waiting for about 25 minutes on the phone, a lady doctor rang me back. She was okay, she gave me some advice and prescribed me tablets to take for 3 weeks and contact the surgery again. No improvement, I am like a disabled person now and I can't use that arm for anything. I placed another call to the practice waiting for half an hour again. Another lady doctor rang me and said something ultrasound and put the phone down in a few seconds. I am not a person, she did not want to talk to me. I thought who is this weird doctor? After the ultrasound was done, I was told that my tendon was torn. I had a text message to discuss the situation with my doctor. After another call and lengthy wait the same doctor rang me back. Again all she said was I am referring you, they will....., she didn't even complete the sentence. She didn't tell me where she was referring me to. I had to say, can I tell you my problems, and told her, to which there was no response. She mumbled when we get older.... It wasn't that, I had an injury. She doesn't want to talk to the patient, no interaction. She couldn't be bothered, she shoved it onto the referral people. I know referrals are essential but as my GP she had a duty to discuss at least briefly about my ultrasound. Any discussion with her is completely out of the question. She doesn't seem to have any care or compassion. To my horror I discovered that she has been allocated to look after the elderly. All I can say is God help them. I am of the older generation but not exactly elderly. How I felt is anybody's guess. | ||||||
