The Crouch Oak Family Practice

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    star rating
    2.7
    75 Reviews
    The Crouch Oak Family Practice
     45 Station Road,
     Addlestone,
     Surrey, KT15 2BH
    Phone :
    Web :http://www.crouchoak.nhs.u..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Open
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  • Provider Information
  • The Crouch Oak Family Practice is a GP Practice in Addlestone and provides a list of services listed below if available. This GP practice has 73 reviews with a rating of 2.7 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Crouch Oak Family Practice is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 492,168 individuals have been screened out of a possible 3,092 eligible people.

    A total of 70.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 306 people to hit the required 80% screening target.
    2,168
    Cervical Screening Ages 50 to 641,080 individuals have been screened out of a possible 1,461 eligible people.

    A total of 73.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 89 people to hit the required 80% screening target.
    1,080
    Overall number of GP appointments10,526 Number of appointments in Aug 2023 from a practice list size of 16,859 patients10,526
    Face to face appointments2,860 Face to Face appointments in Aug 2023 which is 27.2% of the total number of appointments.2,860
    Home Visits11 Home Visits in Aug 2023 which is 0.1% of the total number of appointments.11
    Telephone appointments5,389 Telephone appointments in Aug 2023 which is 51.2% of the total number of appointments.5,389
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments2,266 Video call appointments in Aug 2023 which is 21.5% of the total number of appointments.2,266


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  • Patient Ratings

    Excellent
    17

    Good
    12

    Ok
    6

    Poor
    13

    Terrible
    27

  •  Patient Reviews

    The Crouch Oak Family Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 27 2024

    been waiting for a week for a repeat prescription..have now run out of tablets and need an emergency dose! Have been in to surgery twice this week and still no prescription. A joke of a practice.

    The Crouch Oak Family Practice
    Review SourceBy:Graham N
    Rating:..Star Rating
    Aug 8 2023

    I am awaiting an operation for total repalcement of the right knee. I attended the Ashford Hospital on 31st July but the operation could not take place because of a previous tendon fracture repair. I am in conciderable pain from my right knee and requested a prescription from the practice for Ibuprophen and Omeprazol to tide me over until a new operation date. The Doctor phoned and suggestded instead of Ibuprophen that I had Naproxin. I asked some questions about this and was assured it would be correct for the problem. I have taken 3 in accordance with the instructions and wondered why I was feeling so ill as a result. On reading the Information sheet I found that several reasons why I should not have been prescribed this drug. 1. I am on 30mg Losartin. 2. I suffer from COPD and am using inhalers. 3. I have Muniers Disease (well controlled with Betahistane). 4. I have urine continence problems as a result of a small bladder and 5. I have a lesion on my left kidney. I have reverted to my own purchased supply of Ibuprophen and Paracetemol and already feel much better as a result. The prescription was delivered on the day it was ordered and I was satisfied with the GP consultation. Not with the outcome.

    The Crouch Oak Family Practice
    Review SourceBy:A J
    Rating:..Star Rating
    Feb 11 2023

    I've had some physical health problems going on for 3 months now but seeing a physio privately has been a big help. When I requested to see a doctor on the same day because my physio was very concerned about swelling in one leg/foot, later in the day Paul called (a paramedic) and spoke to me on the phone, really listening to what was going in. After a while, he suggested that I have a 'face-to-face' appointment with him so that he could get a better idea about the problem. He saw me and was excellent! All in one day!! Dr Kanag and Dr Sanchez have been brilliant GP's as well throughout. Really happy especially in a very complicated world these days and they are under more pressure than ever now.

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    The Crouch Oak Family Practice

    GP Practice in Addlestone

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