Acorn Practice |
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2.2 
5 Reviews Acorn Practice 27 May Lane, Dursley, Gloucestershire, GL11 4JN Phone : Web :http://www.acornpractice.c.. Email :. EPS : Available .... CQC : 
Status : Closed
Acorn Practice is a GP Practice in Dursley and provides a list of services listed below if available. This GP practice has 5 reviews with a rating of 2.2 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Acorn Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 547 individuals have been screened out of a possible 722 eligible people.A total of 75.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 31 people to hit the required 80% screening target. | 547 |
| Cervical Screening Ages 50 to 64 | 334 individuals have been screened out of a possible 414 eligible people.A total of 80.7% of possible patients have been screened which is above the required mimimum standard. | 334 |
| Overall number of GP appointments | 1,252 Number of appointments in Aug 2023 from a practice list size of 4,586 patients | 1,252 |
| Face to face appointments | 1,013 Face to Face appointments in Aug 2023 which is 80.9% of the total number of appointments. | 1,013 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 181 Telephone appointments in Aug 2023 which is 14.5% of the total number of appointments. | 181 |
| Unknown appointments | 15 Unknown appointments in Aug 2023 which is 1.2% of the total number of appointments. | 15 |
| Video call appointments | 43 Video call appointments in Aug 2023 which is 3.4% of the total number of appointments. | 43 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Acorn P |
| Jan 28 2019 | ||
I understand the system of trying to call at 8:30am, and it being pot luck whether you get through and secure an appointment for that day (before it being fully booked).
After waiting 20+ minutes to get through, however, what I absolutely don't appreciate, is the rude receptionist being condescending to me about this system. I know how it works, and a simple friendly manner helps when feeling unwell & frustrated. A rude, patronising manner doesn't help.
The receptionist I spoke with could do with going on a people skills course. | ||||||
| By: | Anonymous |
| Aug 28 2018 | ||
Whilst the doctors at this surgery are okay, the waiting times and reception staff are shocking. I’ve never had an appointment that has been on time. I have always been expected to wait between 45mins to an hour after my original appointment time. The receptionists aren’t understanding about the frustration that this might cause and are instead deeply unhelpful and condescending. | ||||||
| By: | Anonymous |
| May 7 2019 | ||
The main website says electronic repeat prescription yet that in not the case as there is nowhere to enter it!. The services on the main website seem to be lacking or missing if you want to do any of it, even booking appointments. It is extremely frustrating that 2 practices in the same build are so different, andAcorn seems to be the”poor relative”. | ||||||
