Wellington Road Surgery |
|
4.4 
11 Reviews Wellington Road Surgery Wellington Road, Yate, Bristol, Avon, BS37 5UY Phone : Web :http://www.wellingtonroadf.. Email :. EPS : Available .... CQC : 
Status : Closed
Wellington Road Surgery is a GP Practice in Bristol and provides a list of services listed below if available. This GP practice has 11 reviews with a rating of 4.4 out of 5 and a CQC rating of Good. |
| Provider Services | ||||
| ||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Wellington Road Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 680 individuals have been screened out of a possible 862 eligible people.A total of 78.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 10 people to hit the required 80% screening target. | 680 |
| Cervical Screening Ages 50 to 64 | 366 individuals have been screened out of a possible 433 eligible people.A total of 84.5% of possible patients have been screened which is above the required mimimum standard. | 366 |
| Overall number of GP appointments | 2,878 Number of appointments in Aug 2023 from a practice list size of 4,702 patients | 2,878 |
| Face to face appointments | 2,106 Face to Face appointments in Aug 2023 which is 73.2% of the total number of appointments. | 2,106 |
| Home Visits | 24 Home Visits in Aug 2023 which is 0.8% of the total number of appointments. | 24 |
| Telephone appointments | 748 Telephone appointments in Aug 2023 which is 26% of the total number of appointments. | 748 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
| ||||||||||||
Patient Reviews
 | By: | Wellington R |
| Jul 30 2019 | ||
all ways happy with the doctors here. they dont generally offer appointments as it is normally a walk in service which for me works great. ive always manage to see a doctor on the first day of an illness. never had to wait weeks to see a doctor (although ive had to wait for an hour in the waiting room) | ||||||
| By: | Wellington R |
| Jul 2 2019 | ||
I came from westwalk with two Drs as they are amazing dedicated Drs.You turn up when ill & are seen that day. You get as long as you need not a rushed set time.You may have a bit of a wait at times but remember if you need that time you will recieve. Amazing staff all round reception staff super helpfull.Nurse is lovely especially with children with extra needs the whole staff are so kind.Cant recommend this practice highly enough. Reply from Wellington Road Surgery Thu, 11 Jul 2019 12:46:51 +0100 Thank you so much for taking the time to feedback your comments. I will ensure all team members are informed. It means a lot to the team to hear that we are all doing a good job and we are pleased that your experience of using our service is so positive. | ||||||
| By: | Wellington R |
| Jun 11 2019 | ||
As a student at University there is no way at the moment to be registered at 2 GPs, meaning you have to be registered permanently at the University GP and then as a temporary patient at home. Last summer, while at home, I was very unwell and had to temporarily register at this practice. All was fine, and the doctors were lovely and saw me as many times as I needed. The receptionists were a little rude both over the phone & in person, but the doctors themselves and the treatment they provided were brilliant. However, this Summer around I needed to register again as a temporary patient in order to see a doctor for just a one off appointment and went back to this GP as all was fine before and thought this would be the best option. I did not intend on registering as a permanent patient, as this is not allowed as a student. But, I was told by the lady on reception, rather both coldly and rudely, that the GP was accepting no new patients and to simply go elsewhere, providing no guidance as to which other surgeries may be accepting temporary patients (I was not even looking to be a permanent patient in the first place) so am unsure as to why this was even an issue. I was told it was due to there being some Locum doctors in at the moment, but still do not understand why this would mean I could not register as a temporary patient for a maximum period of 3 months and then be off of the register? I also do not understand why the receptionist I came to be in contact with at this GP had been cold, unhelpful and extremely dismissive, surely not attributes of the job role? It is already stressful enough as a student to have to be registered at University, which can in some cases be miles and miles across the country, and not be able to be registered at home when there for the Summer or any other long period. So, it is even more stressful to then attempt to try the stressful process of trying to register as a temporary patient and be denied (which is fine if is necessary) so coldly and with no kind attitude. Perhaps if receptionists knew how difficult it is to attempt to find an appointment as a student at home for the summer and how frustrating it can be (especially for those with prescriptions) they may think differently and act with compassion instead of acting with such coldness and a dismissive tone. | ||||||
