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Hillview Medical Centre is a GP Practice in Redditch and provides a list of services listed below if available. This GP practice has 14 reviews with a rating of 3.3 out of 5 and a CQC rating of Good. |
Provider Services | ||||
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The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Hillview Medical Centre is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
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Cervical Screening Ages 25 to 49 | 1,106 individuals have been screened out of a possible 1,678 eligible people.A total of 65.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 237 people to hit the required 80% screening target. | 1,106 |
Cervical Screening Ages 50 to 64 | 714 individuals have been screened out of a possible 967 eligible people.A total of 73.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 60 people to hit the required 80% screening target. | 714 |
Overall number of GP appointments | 4,641 Number of appointments in Aug 2023 from a practice list size of 10,549 patients | 4,641 |
Face to face appointments | 3,583 Face to Face appointments in Aug 2023 which is 77.2% of the total number of appointments. | 3,583 |
Home Visits | 132 Home Visits in Aug 2023 which is 2.8% of the total number of appointments. | 132 |
Telephone appointments | 916 Telephone appointments in Aug 2023 which is 19.7% of the total number of appointments. | 916 |
Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Video call appointments | 10 Video call appointments in Aug 2023 which is 0.2% of the total number of appointments. | 10 |
Patient Ratings | ||||||||||||
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By: | L. M |
| Aug 17 2023 | |||
I have been a patient at Hillview for 8 years and have always found it an excellent surgery . All receptionists , nurses pharmacists and Dr's are friendly. Dr Giles is my preferred gp she is understanding. Iv not had trouble getting an appointment. Only downside is the parking very small car park. |
By: | Anonymous |
| Aug 15 2021 | |||
Poor service of the doctor I went to they will do anything except send you to the right consultant that to you want to see I have now moved |
By: | DrNo |
| Jul 9 2021 | |||
This may be one of the worst practices in Redditch, not only from my experience but from other family and friends experience's here. The irony that the first thing you here when you ring is a long message about the 'positive achievements and steps' they have put in place when actually they are anything but! You can only get phone appointments no matter how ill you are, these appointments are not even with a doctor sometimes or with temporary staff who clearly don't read your notes. I have been ill and started to get worse, I had phoned the doctors repeatedly and kept getting passed around or blown off, until I collapsed at home and was rushed to hospital in critical condition, I ended up in hospital after nearly dying because my doctors had not picked up on my condition. I understand COVID has created problems and challenges in the NHS, but Hillview's treatment is equally dangerous. I am not the only one whose health got to crisis point because of this surgery's handling of patients, or should I say lack of handling. |
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