Crabbs Cross Medical Centre

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    star rating
    4.2
    26 Reviews
    Crabbs Cross Medical Centre
     39 Kenilworth Close,
     Crabbs Cross Redditch,
     Redditch,
     Worcestershire, B97 5JX
    Phone :
    Web :..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Closed
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  • Provider Information
  • Crabbs Cross Medical Centre is a GP Practice in Redditch and provides a list of services listed below if available. This GP practice has 25 reviews with a rating of 4.2 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Crabbs Cross Medical Centre is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49414 individuals have been screened out of a possible 555 eligible people.

    A total of 74.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 30 people to hit the required 80% screening target.
    414
    Cervical Screening Ages 50 to 64222 individuals have been screened out of a possible 265 eligible people.

    A total of 83.8% of possible patients have been screened which is above the required mimimum standard.
    222
    Overall number of GP appointments1,419 Number of appointments in Aug 2023 from a practice list size of 3,295 patients1,419
    Face to face appointments977 Face to Face appointments in Aug 2023 which is 68.9% of the total number of appointments.977
    Home Visits103 Home Visits in Aug 2023 which is 7.3% of the total number of appointments.103
    Telephone appointments339 Telephone appointments in Aug 2023 which is 23.9% of the total number of appointments.339
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    17

    Good
    3

    Ok
    2

    Poor
    3

    Terrible
    1

  •  Patient Reviews

    Crabbs Cross Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Mar 12 2019

    I have been a patient at this surgery for 30+ years. The service is always excellent. Good improvements have been made since the current Dr took over the practice from his excellent predecessor. He has embraced the technology for the 21st century and you can arrange most services on line yourself. E.g.) arrange an appointment, arrange a repeat prescription, view test results etc. I never wait long for an appointment and the extended surgery hours several nights a week are really useful. I cannot praise this surgery and indeed the NHS services provided locally in our area highly enough.
    Original Comment Report...

    Reply from Crabbs Cross Medical Centre
    Wed, 12 Jun 2019 11:43:52 +0100

    On behalf of the practice team, I would like to thank you for your kind and supportive review. We always appreciated it when our patients take the time to let us know that we are providing a good service and they are well looked after. I will share your feed back with the team. Once again- thank you Regards Madhu Mohan (Practice Manager)

    Crabbs Cross Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 15 2019

    been at the Crabbs cross medical centre since November 2018 in that short time I have not had a problem getting an appointment at any time,my doctor has dealt with me with great care and understanding,and all the staff are very polite and efficient,very pleased to be at this surgery.
    Original Comment Report...

    Reply from Crabbs Cross Medical Centre
    Wed, 12 Jun 2019 11:46:38 +0100

    Thank you for your lovely comments. We really appreciate when patients take the time to give us feedback on how well we are doing and appreciate the hard work team is putting to make patient care and experience a good one. Once again- thank you Regards Madhu Mohan (Practice Manager)

    Crabbs Cross Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Nov 20 2018

    I am in my early 70s and fit. The Docter makes sure I stay that way and constantly monitors my overall health particularly looking for age related issues. I feel very involved in all the decisions and I am impressed with the information kept and the care that is taken to regularly review it with me. I have been at this practice for over 30 years and would recommend it. I use the HNS websire to book appointments and order repeat presciptions and can see my history on there. Thank you for the peace of mind this gives me.
    Original Comment Report...

    Reply from Crabbs Cross Medical Centre
    Wed, 12 Jun 2019 11:56:57 +0100

    Thank you for taking the time to leave us feed back and lovely comments. As a team we always strive to give patients a good,caring and professional care and experience as patient satisfaction is paramount to the team. As a team we always enjoy hearing when our hardwork and efforts have been appreciated. I will ensure that your feed back is shared with the team. Thanks and Regards Madhu Mohan (Practice Manager)

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    Crabbs Cross Medical Centre

    GP Practice in Redditch

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