Angel Hill Surgery |
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2.6 
14 Reviews Angel Hill Surgery 1 Angel Hill, Bury St Edmunds, Suffolk, IP33 1LU Phone : Web :http://www.angelhillsurger.. Email :. EPS : Available .... CQC : 
Status : Closed
Angel Hill Surgery is a GP Practice in Bury St Edmunds and provides a list of services listed below if available. This GP practice has 13 reviews with a rating of 2.6 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Angel Hill Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,446 individuals have been screened out of a possible 2,108 eligible people.A total of 68.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 241 people to hit the required 80% screening target. | 1,446 |
| Cervical Screening Ages 50 to 64 | 1,023 individuals have been screened out of a possible 1,310 eligible people.A total of 78.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 25 people to hit the required 80% screening target. | 1,023 |
| Overall number of GP appointments | 6,205 Number of appointments in Aug 2023 from a practice list size of 14,129 patients | 6,205 |
| Face to face appointments | 3,369 Face to Face appointments in Aug 2023 which is 54.3% of the total number of appointments. | 3,369 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 2,601 Telephone appointments in Aug 2023 which is 41.9% of the total number of appointments. | 2,601 |
| Unknown appointments | 235 Unknown appointments in Aug 2023 which is 3.8% of the total number of appointments. | 235 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Nov 11 2022 | ||
I don’t go to the doctors much, but every time I have called up, I have either had a same day appointment or a call from a GP. The receptionists, nurses and GPS are always sympathetic and understanding. | ||||||
| By: | Anonymous |
| Oct 4 2022 | ||
Too many times I have had a bad experience with Angel Hill now, more than twice I've had doctors mention cancer to me in such a scary way, no being kind or gentle about it (once a female GP said 'I don't think it will be malignant but if it was cancer it would be very advanced'... talk about terrifying your patients!), also got referred for a different breast lump only to have the breast consultant at WSH incredulous in the appointment that the lump was actually a rib!! Recently sent info regarding meds via a text so no option to be able to allay any concerns and actually have a conversation. Its interesting reading the poor reviews here, I have several friends who work in A&E here who all say it is the one with the worst reputation, even the path lab yesterday asked where I had come from, when I told her in was Angel Hill she said 'say no more', this was in reference to a problem. Angel Hill used to be brilliant, or at least I thought so, back in the days of Dr. Jones, now its far from it and my family are now looking to move elsewhere. | ||||||
 | By: | Angel H |
| Nov 15 2018 | ||
I posted a review regarding a disappointing lack of care 3 or 4 years ago in connection with my elderly mother’s treatment. This was cleverly edited to make the practice look more professional that it actually is. I should have pursued this at the time.
My mother (86) is tough, and surviving cancer for now. She came for a flu jab on 12/11/18 and has been in enormous pain in the arm used for the injection ever since. Apparently, when she had her mastectomy she was told never to have any injections in her left arm. I asked her why the nurse at Angel Hill was not aware of this advice, my mother said well it seems she never read my notes because afterwards when I said that I had my BP checked at Oncology, she looked very surprised and asked, (not kindly), why were you at Oncology? My mother just pointed at the screeen. All of the information was there, had this nurse bothered to read it.
So, let’s see if the practice finds a way to edit this post to cover themselves in glory. I am in the process of changing practices for my husband and me. It used to be a great and caring practice.
Hard to give an assessment of my own treatment as I can never get an appointment. | ||||||
