Swan Surgery |
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3.2 
28 Reviews Swan Surgery Northgate Business Park, Bury St. Edmunds, Bury St Edmunds, Suffolk, IP33 1AE Phone : Web :http://www.swansurgery.org.. Email :admin.swansurgery@nhs.. EPS : Available .... CQC : 
Status : Closed
Swan Surgery is a GP Practice in Bury St Edmunds and provides a list of services listed below if available. This GP practice has 27 reviews with a rating of 3.2 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Swan Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,514 individuals have been screened out of a possible 2,065 eligible people.A total of 73.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 138 people to hit the required 80% screening target. | 1,514 |
| Cervical Screening Ages 50 to 64 | 1,074 individuals have been screened out of a possible 1,339 eligible people.A total of 80.2% of possible patients have been screened which is above the required mimimum standard. | 1,074 |
| Overall number of GP appointments | 5,529 Number of appointments in Aug 2023 from a practice list size of 12,626 patients | 5,529 |
| Face to face appointments | 4,344 Face to Face appointments in Aug 2023 which is 78.6% of the total number of appointments. | 4,344 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 1,012 Telephone appointments in Aug 2023 which is 18.3% of the total number of appointments. | 1,012 |
| Unknown appointments | 173 Unknown appointments in Aug 2023 which is 3.1% of the total number of appointments. | 173 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Feb 18 2023 | ||
I always find the GPs really caring and professional . No , you can’t always get an appointment when you need one , but think of the thousands of people who want to see them . It’s understandable really . I usually do e consult and someone always gets back to me . One day I called them 12. 30 and I was number 1 in the cue . It took over an hour for someone to answer . I asked if they had a lunch break. Oh no came the reply , we’re here until 6 ??. Also , I always get referred to hospital very quickly , or get the treatment I need , which is very reassuring . I’ve been coming here a long time and I have no intentions of going elsewhere. | ||||||
| By: | Jill e |
| Dec 2 2022 | ||
Visit by community health care team was excellent. | ||||||
| By: | Anonymous |
| Mar 24 2022 | ||
It is impossible to get any medical service; everything pushes you to eConsult, which promises call backs but they NEVER happen. So you cannot get any contact with a GP; the phone line has a wait of hours. It is appalling | ||||||
