Mount Farm Surgery |
|
3.7 
10 Reviews Mount Farm Surgery Lawson Place, Bury St Edmunds, Suffolk, IP32 7EW Phone : Web :http://www.mountfarm.com.. Email :wsccg.mountfarmadmin@n. EPS : Available .... CQC : 
Status : Open
Mount Farm Surgery is a GP Practice in Bury St Edmunds and provides a list of services listed below if available. This GP practice has 10 reviews with a rating of 3.7 out of 5 and a CQC rating of Good. |
| Provider Services | ||||
| ||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Mount Farm Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,888 individuals have been screened out of a possible 2,429 eligible people.A total of 77.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 56 people to hit the required 80% screening target. | 1,888 |
| Cervical Screening Ages 50 to 64 | 1,213 individuals have been screened out of a possible 1,507 eligible people.A total of 80.5% of possible patients have been screened which is above the required mimimum standard. | 1,213 |
| Overall number of GP appointments | 6,443 Number of appointments in Aug 2023 from a practice list size of 15,346 patients | 6,443 |
| Face to face appointments | 3,137 Face to Face appointments in Aug 2023 which is 48.7% of the total number of appointments. | 3,137 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 3,102 Telephone appointments in Aug 2023 which is 48.1% of the total number of appointments. | 3,102 |
| Unknown appointments | 204 Unknown appointments in Aug 2023 which is 3.2% of the total number of appointments. | 204 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
| ||||||||||||
Patient Reviews
 | By: | Anonymous |
| Dec 23 2021 | ||
My wife has been registered with this surgery since August 2021 & up to recently was fairly happy with care she was receiving, then out of the blue in late December they say they are dropping her & giving her 14 days notice to find a new surgery right before Xmas, when she has a suspected miscarriage, which they know about..! Awefull service from a surgery, best avoided unless you want a nightmare like us..! :-( | ||||||
 | By: | Mount F |
| Nov 7 2017 | ||
Getting through to the surgery on the phone can take a while (due to high demand) and I have been kept waiting to see the doctor on occasion (although I only ever visit for non-urgent things) but I have always found the nursing staff to be fantastic! I've visited with my kids and by myself and the nurses always put me right at ease. Immunisations, smear tests, etc. You know you are in good hands. They are really friendly and approachable but professional. A great team! Reply from Mount Farm Surgery Wed, 08 Nov 2017 08:59:11 Z Thank you for taking the time to provide us with your valued feedback. I am sorry that you have sometimes had to wait during busy periods, either on the telephone or in the surgery, and can assure you that we do monitor waiting times and are constantly striving to ensure they are kept to a minimum. Thank you for your kind comments regarding the practice team, and in particular the nursing team - I will ensure that I share your kind comments with them, and am sure they will be gratefully received! | ||||||
| By: | Mount F |
| Sep 21 2017 | ||
My wife and I moved into the area a year ago and have found the Mount Farm welcoming and efficient. My first appointment presenting with a serious symptom was dealt with with great sensitivity. My NHS hospital appointment was made for the West Suffolk within 48 hours. From GP's surgery to seeing my cancer on the screen in 2 days.
Just the process of answering administrative enquiries or arranging an appointment has been made so easy by the helpful and friendly reception and office staff. Reply from Mount Farm Surgery Tue, 26 Sep 2017 12:37:35 +0100 Thank you for your kind comments regarding our practice and staff. I am pleased to hear you have found us to be both efficient and friendly - we certainly strive to offer the best possible care and service to our patients, so it's lovely to receive such positive feedback. At Mount Farm Surgery we value all forms of feedback, and any comments received are always shared with the whole practice team. I will pass your comments on, and I am sure they will be much appreciated! | ||||||
