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Framlingham Surgery is a GP Practice in Woodbridge and provides a list of services listed below if available. This GP practice has 12 reviews with a rating of 3.2 out of 5 and a CQC rating of Good. |
Provider Services | ||||
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The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Framlingham Surgery is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
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Cervical Screening Ages 25 to 49 | 850 individuals have been screened out of a possible 1,112 eligible people.A total of 76.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 40 people to hit the required 80% screening target. | 850 |
Cervical Screening Ages 50 to 64 | 869 individuals have been screened out of a possible 1,086 eligible people.A total of 80% of possible patients have been screened which is above the required mimimum standard. | 869 |
Overall number of GP appointments | 4,968 Number of appointments in Aug 2023 from a practice list size of 9,635 patients | 4,968 |
Face to face appointments | 3,819 Face to Face appointments in Aug 2023 which is 76.9% of the total number of appointments. | 3,819 |
Home Visits | 17 Home Visits in Aug 2023 which is 0.3% of the total number of appointments. | 17 |
Telephone appointments | 810 Telephone appointments in Aug 2023 which is 16.3% of the total number of appointments. | 810 |
Unknown appointments | 322 Unknown appointments in Aug 2023 which is 6.5% of the total number of appointments. | 322 |
Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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By: | Anonymous |
| Aug 22 2019 | |||
At first point of contact, the telephone! This type of service is fine for those able to be up and around at 08:00 or indeed not already at work to make an appointment. Totally unsuitable in this day and age when you are ill that day? If I phone for an emergency appointment with the Dr I don’t have the will to hang on the phone for 30 minutes to be told sorry phone back tomorrow!! Please could this be changed? Staff are happy to help and never have a problem. Dr’s are a different breed? Some listen some help some hinder but I generally take the advice and they are all accommodating and keep me updated with tests etc. Nurses are all lovely they are the ones who really look after people and treat them as individuals and they remember you too! Prescriptions and pharmacy never get things wrong and always get my scripts sorted quickly and on time if monthly repeats all done online. Recently a new eye service for diabetes was performed here which saves me a 50 mile round trip to Ipswich! Big Bonus!! All in all I’m happy with the surgery but a couple of LARGE and TALL chairs wouldn’t go amiss TY |
By: | Framlingham S |
| Jun 24 2019 | |||
Absolutely impossible to get through in the mornings, they need an upgrade of their phone systems! Especially as there are now more people in Framlingham. 9/10 times you will get through to find there are no appointments left Reply from Framlingham Surgery Wed, 10 Jul 2019 11:43:13 +0100 We are terribly sorry for the problems you have encountered trying to contact the surgery. We would like to assure patients that we are always looking to improve access to the surgery. We have pre-bookable appointments available online and in addition, we are actively looking at improving our telephone system. |
By: | Anonymous |
| Jul 6 2018 | |||
Thank you for the excellent service that Framlingham Surgery has provided me, more especially my wife and also my two children over the past year!
I read some of the past feedback received by your surgery and wanted the staff to be aware that my personal experience has been always very positive. You have provided a great service for my family and I wanted to publically thank you. |
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