Calsayseat Medical Group

I need a BP prescription. I have been calling the hospital since August 2022. I have visited several times. I was told a Dr will call me. Till as write this no one has called. It’s such a terrible practice at Calsayseat GP Surgery. All I need as a phone prescription ??. I wish I knew where to report this bad practice. How did they get a 3 star review, They don’t deserve half

I’ve been having a rash on my body for over a year now that affects me daily after I used a specific lotion. I sought help at this practice and for months they were giving me medications that worsen my condition. I submitted heaps and heaps of requests to be seen and was ignored. After giving me different meds I finally got strong rash tablets that make the rash go away BUT only for just over 18hrs!!! To this day I have not been physically seen by a doctor because as they stated THEY DO NOT DO ALLERGY TESTS but still managed to give me meds that made my condition worse or only that works for short periods. As a patient, it is my health that I care for and all the bullshit they tell people is just horrible. What kind of gp doesn’t do allergy tests? And the receptionists act like they secure a White House or tryna give people advice as if your job isn’t just to answer calls. Now you can’t even get through at all as they shut their online e-consult very early morning every day. First, they reduced the time now they completely shut it down. My mum keeps getting told a doctor will call her for the past week and still nothing. As we all remember it wasn’t even as bad during covid as it is now!!!! HORRIBLE PRACTICE JUST TRYNA GET RID OF THE PATIENTS BY NOT CONSULTING THEM BUT GIVING PRESCRIPTIONS OVER THE PHONE ONLY. Don’t waste your time even if your condition was as bad as mine they won’t care. Will tell you it's a lifetime thing even tho you can get rid of the rash. The pic I uploaded isn't even 1/4 of what I have to deal with every day. Its not going away, Its getting worse, I have it ALL OVER MY BODY. But the GP knows better right...?Lol! Thank you:)