South Derbyshire Area Office (DCC Home Care)
South Derbyshire Area Office (DCC Home Care) Newhall Centre, Meadow Lane, Newhall, Swadlincote, DE11 0UW Website 
Home Care Information
Derbyshire County Council&s in-house Home Care Service supports people, on a long or short term basis, to remain living in their own home and maintain their independence, including crisis intervention.
Support is available 24/7 (depending on assessed need) to people who through frailty, disability, mental ill health or general ill health meet the eligibility criteria. This includes help to carers who are providing substantial personal care and support to partners, relatives or friends.
Services may include support with washing, dressing, assisting with meals, assisting with movement (eg. from bed to a chair), with practical tasks (eg. shopping or pension collection), support with finances (eg. paying bills), support for carers (eg.sitting services), assistance with medication, etc, as part of a care package.
& Our short term services include re-ablement and dementia services which work with people for a limited time, to help regain skills and confidence to live as independently as possible.&
& We offer intensive services for people with longer term conditions or who need end of life care and work closely with partner agencies eg. Health, to ensure we provide quality care.
& We have offices around the county providing services local to you, open 7am-6pm and Call Derbyshire who provide 24/7 out-of-hours contact.
& We have a robust recruitment process ensuring all necessary checks and training are provided before staff start working with clients. All staff are expected to achieve an appropriate level of care qualification, work flexibly based on service need and within health and safety guidelines.
Staff will work to your personal service plan in which you will have specified how you want your care to be delivered. We will provide a weekly schedule notifying you of the visits you will receive.
For further information you can visit& www.derbyshire.gov.uk/homecare
For information about assessments, eligibility and co-funding, visitwww.derbyshire.gov.uk/mycarejourney
Care Home Services
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Care location and near by additional services
Patient Ratings
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South Derbyshire Area Office (DCC Home Care)
By: Anonymous Rating:.. 
Apr 13 2016 Many media people say that health care is not good, criticising everything and everyone, those people should have been in my position, as my elderly parents were cared for in South Derbyshire. The view I have is one of excellent service, dedicated and well trained staff and a joined-up organisation. For over eight years the three daily visits from Home Care hardly ever failed. The team was resilient and long serving, 4 or 5 of them being with Mum and Dad for all of that time. Liaison with doctors, pharmacies, social services and other health care professionals was exemplary and the review and back-up service was professional and always aimed at top quality care for the end-users. And the one criticism I have; not enough vulnerable people in our community get access to this brilliant service. I can only hope that services as good as this are still in existence if ever I need them.
Original Comment Report...Reply from South Derbyshire Area Office (DCC Home Care)
Wed, 27 Apr 2016 10:16:46 +0100
Thank you so much for taking the time to send my team such a positive review. We strive to provide a quality service and we rely on our care staff to represent the whole South Derbyshire Home Care Team when they are out in the community doing the visits. They will be enthused with your comments when the organisers cascade this at patch meetings and you have made my day as now feeling very proud.- Write a Review
Frequently Asked Questions about Home Care in Swadlincote.
