This department is horrible, I was referred by my GP for the ENT department to asses me and put me on a IV drip as I have an extreme case of tonsillitis and I am unable to swallow liquids or solids . They discharged me with pills and didn’t even look at my tonsils they just took my blood test and sent me home . I had no pain relief , no antibiotics or steroids from a IV as the GP had requested and they sent me home after waiting for 5hrs without even seeing me . Horrible department who do not care about their patients. I am only 17

I had a glucose tolerance test booked for this week which I was unable to attend due to my son getting chicken pox. I tried calling every possible number available under the sun for this department to rearrange, even the Royal London switchboard and no answer. This department is unbelievable, considering when you actually go to the clinic there are numerous people working at the office but not even one call is getting picked up. The number I called was the one given on my maternity book and I even tried the numbers on the websites as well.

I was moved throughout the hospital promptly, the staff and service were wonderful, I could not ask for more. Every possible risk was assessed.