I visited today because I have hurt my foot, hoping to get it looked at and an Xray to rule out a fracture after4 hours waiting during which time only 5 patients were seen the X ray department closed, so I left unseen as staying would have been pointless, when I arrived at 2 pm I was told a 3 hour wait, 4 hours later there were still 8 people in front of me to be seen. There were also people there who had been waiting since 10.30 am to see a practitioner, I appreciate they were busy but for every patient seen it was 25 minutes or more before the next person was called in, at one point there were 5 members of staff in the same room with no patient in there this department is obviously not for for purpose.

I booked a blood test that I had already had to wait three weeks for, turned up at Orsett Hospital early for my appointment, sat in the waiting room for 15 minutes before someone came out and said if you was already booked in via them then they would not be doing the blood test! Myself and several others explained we had booked blood tests but they just didn’t care, and the women said they were too busy and too many appointments have been booked in for them and they wanted to go home on time! No care given at all about what the appointment was for!!! I now have to wait until the 26th July for the next appointment I could be due just waiting for the appointment!