Arrived 5 mins late due to parking was hurrendous to be stood at the desk for over 10minutes while 1 receptionist couldnt book people in for answering the phone. When she eventually did try and book me in she again said sorry I've got to answer the phone to have me waiting again then to say your now 15mins late I dont think you can be seen. Fumin is an understatement.

Reply from North Tees and Hartlepool NHS Foundation Trust
Fri, 16 Feb 2018 12:30:40 Z

Thank you for contacting NHS Choices. To enable the Trust to investigate your concerns could you please contact the Patient Experience Team on 01642 624719 or email patientexperience@nth.nhs.uk.

They still send my appointments to old address and phone old address that I have not lived at in almost 6 years even though I have gave them nee address and number at least 4 times now

Reply from North Tees and Hartlepool NHS Foundation Trust
Wed, 13 Dec 2017 09:16:12 Z

Thank you for contacting NHS Choices. To enable the Trust to investigate your concerns we need further information therefore could you please contact the Patient Experience Team on 01642 624719 or email patientexperience@nth.nhs.uk.