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Patient Ratings | ||||||||||||
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By: | Anonymous |
| May 14 2022 | |||
I phoned the team to ask for help. The person l needed to talk to was not in the office. Reception took message and said it would be emailed to her. 30 hours later l am still awaiting a response. |
By: | paul |
| Dec 20 2018 | |||
great service Reply from Northumberland, Tyne and Wear NHS Foundation Trust Thu, 27 Dec 2018 16:08:59 Z Thank you for your positive and helpful comments Paul, we will ensure that your thanks are conveyed to both services. It’s always a pleasure to hear when service users have a positive experience. Denise Pickersgill Associate Director – Access & Treatment (South) |
By: | Anonymous |
| Oct 10 2018 | |||
Unhelpful nurse Reply from Northumberland, Tyne and Wear NHS Foundation Trust Tue, 23 Oct 2018 10:24:59 +0100 I am sorry to hear of your negative experience during your recent contact with Northumberland, Tyne and Wear Crisis services. Thank you for raising your concern, it’s important that we receive feedback to enable us to learn and improve services. If you would like to contact me (Janet Gilbert, Team Manager) on 07989 447328 or the Patient Advice and Liaison Service (PALS) on 0191 441 6616 with your details we will be able to investigate your situation in more detail. |
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