I would not recommend this hospital for rehab, I was in this hospital for 5 weeks the nursing staff are excellent, but when it comes to the physio staff they are a waste of time having only had very little help, they give you equipment to help you one day then it disappears for the next few days the only spend 5 minutes with you and expect you to be capable of being fit enough to go home, all they say is this is a short time hospital so why do they send anybody here who needs longer time and more help by the physio the ot in charge of the phisios is a waste of time when complaining it goes in one ear and out of the other all this hospital seems to are about is to get rid of you quick to make there numbers look good. they tell you if you want more physio they give you a card for private on at a cost of £40 for a assessment then £30 per hour after that as it could take up to 8 -10 weeks to get one to visit you at home. so I would look at going somewhere else. Original Comment Report...
Reply from Birmingham Community Healthcare NHS Foundation Trust Mon, 01 Jul 2019 14:20:19 +0100
Dear Patient
I am sorry to read of your disappointing experience, and would like to look into the situations you describe, which fall below the standard expected. Please do call me on 0121 466 7128 or email alison.last@bhamcommunity.nhs.uk so that I can note your details which will allow a full investigation to take place.
I look forward to hearing from you in due course.
Yours sincerely
Alison Last
Associate Director of Patient Experience
Birmingham Community Healthcare NHS Foundation Trust |