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Patient Ratings | ||||||||||||
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By: | Anonymous |
| Jan 25 2023 | |||
Have not visited this hospital so cant comment on care, waiting times etc. However I did have cause to telephone and was concerned that a NHS Hospital was using 0845 phone number - calls to 0845 numbers are charged at 65p per minute plus connection charges. I find this unacceptable and cant believe that they are allowed to get away with it! |
By: | Laurie |
| May 22 2018 | |||
Thank you Reply from Black Country Partnership NHS Foundation Trust Fri, 22 Jun 2018 12:32:28 +0100 Thank you for taking the time to share you feedback about your experience of your Nan's care at Edward Street Hospital. We are really pleased to hear how impressed you were with the care that was given by our staff at Salter ward during this time. We have passed your kind comments onto the team involved in this care. |
By: | Anonymous |
| Mar 12 2018 | |||
Bad attitude off the nurses when your asking questions telling you one thing and somebody telling you something else not happy with this hospital at all Original Comment Report... Reply from Black Country Partnership NHS Foundation Trust Tue, 13 Mar 2018 14:43:40 Z Thank you for taking the time to post your feedback about your experience at Edward Street Hospital. We always aim to offer the highest standards of care and are disappointed to hear about your negative experience in regards to your care under the service. We would like to assure you that we take all comments seriously and act upon them as part of our ongoing commitment to improving patient experience. If you would like us to look into your concerns further, please speak to our patient experience team directly on 0800 587 7720. Alternatively, you can email bcpft.pei@nhs.net |
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