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- Hospital Information
- Crewkerne Community Hospital is a care provider near Middle Path and provides mental health care with quality and reviews available to compare on BestcareCompare. This provider has 2 reviews with a rating of 1 out of 5 and a CQC rating of No Rating.
Mental Health Performance The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how Crewkerne Community Hospital is doing in areas that may be important to you. Health Metric Detail Indicator Bed occupancy rate 95.0% acute adult beds occupied 95.0% Care planning 6.80 on a scale of 0 - 10 6.80 CQC mental health trust ratings Good 2 Delayed transfers of care 1.40% bed days lost due to delays 1.40% Help out of hours 5.92 on a scale of 0 - 10 5.92 Improving recording of outcomes information for people receiving treatment 76.0% of people on the Care Programme Approach who have outcomes recorded via HoNOS 76.0% NHS England patient safety notices Good - all alerts signed off where deadline has passed 3 Open and honest reporting Amongst the worst 1 Overall views and experience For average: 7.02 on a scale of 0 - 10 7.02 People on CPA followed up within 7 days of an inpatient discharge 97.4% of people were followed up 97.4% Percentage of staff receiving job-relevant training, learning or development in past 12 months 87.45% received relevant training/learning/development 87.45 PLACE patient led assessment of the care environment: condition, appearance, maintenance 97.5% 97.5% PLACE patient led assessment of the care environment: privacy, dignity, wellbeing 90.7% 90.7% Proportion of admissions gate-kept by CRHT teams 99.2% of admissions 99.2% Proportion of people receiving physical health advice and support from community services 4.52 on a scale of 0 - 10 4.52 Recommended by staff 3.71 out of 5 3.71 -
Care Provider Location and near by additional services
Patient Ratings Excellent Good Ok Poor Terrible 2Patient Reviews
Crewkerne Community Hospital
By: Kato Rating:.. 
Apr 3 2019 Compassion, Care, Communication with a Capital C...... My Father was transferred swiftly after a readmission to Yeovil Foundation Hospital out to Crewkerne Hospital within 8 hours. The care provided was seamless - amazing example of integrated care. Right place. Right person. Right time.
Original Comment Report...Crewkerne Community HospitalBy: Anonymous Rating:.. 
Sep 19 2018 I came to visit a lady , I came straight after work and didn’t realise there were visiting hours I travelled for 15 minutes to see this lady and I was probably the only person she would of seen that day to be told I could not visit her not even aloud toy say hello so she would of know I’ve been . I was told I could sit and wAit for an hour . Some people work full time and have family and are not able to make these times and you can go to Taunton hospital and visit anytime and there a lot more busy it’s time crewkerne hospital got with the times
Original Comment Report...Reply from Somerset Partnership NHS Foundation Trust
Thu, 20 Sep 2018 09:24:08 +0100
Hello, Thank you for taking the time to let us know about your recent experience at Crewkerne Hospital when you came to visit your friend - I am so sorry to hear that this wasn't a positive visit for you and understand that this must have been frustrating for you and left you feeling concerned for the patient who then did not know you had been trying to see her. I will speak to the Ward Sister to find out what happened and post a reply on here and in the meantime, if you would find it helpful to talk to someone directly, please do call our Patient Advice and Liaison Service (PALS) on 01278 432022. Best wishes, Emma- Write a Review
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