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- Hospital Information
- South Petherton Community Hospital is a care provider near Bernard Way and provides mental health care with quality and reviews available to compare on BestcareCompare. This provider has 8 reviews with a rating of 3 out of 5 and a CQC rating of No Rating.
Mental Health Performance The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how South Petherton Community Hospital is doing in areas that may be important to you. Health Metric Detail Indicator Bed occupancy rate 95.0% acute adult beds occupied 95.0% Care planning 6.80 on a scale of 0 - 10 6.80 CQC mental health trust ratings Good 2 Delayed transfers of care 1.40% bed days lost due to delays 1.40% Help out of hours 5.92 on a scale of 0 - 10 5.92 Improving recording of outcomes information for people receiving treatment 76.0% of people on the Care Programme Approach who have outcomes recorded via HoNOS 76.0% NHS England patient safety notices Good - all alerts signed off where deadline has passed 3 Open and honest reporting Amongst the worst 1 Overall views and experience For average: 7.02 on a scale of 0 - 10 7.02 People on CPA followed up within 7 days of an inpatient discharge 97.4% of people were followed up 97.4% Percentage of staff receiving job-relevant training, learning or development in past 12 months 87.45% received relevant training/learning/development 87.45 PLACE patient led assessment of the care environment: condition, appearance, maintenance 97.5% 97.5% PLACE patient led assessment of the care environment: privacy, dignity, wellbeing 90.7% 90.7% Proportion of admissions gate-kept by CRHT teams 99.2% of admissions 99.2% Proportion of people receiving physical health advice and support from community services 4.52 on a scale of 0 - 10 4.52 Recommended by staff 3.71 out of 5 3.71 -
Care Provider Location and near by additional services
Patient Ratings Excellent 1Good 5Ok Poor Terrible 2Patient Reviews
South Petherton Community Hospital
By: Anonymous Rating:.. 
Jun 19 2019 Pain management clinic in this hospital was one of choose and book services. Due to lack of previous reviews I have studied their website prior to choosing and booking. Looked good and inviting offering multidisciplinary and holistic approach to patient care, so I went along and booked. Arrived before time but the appointment has been 10 minutes late, not too much problem though. However the service provided by the facilities did not meet my expectations. I have polyarthritis and fibro alongside chronic fatigue syndrome due to chronic pain but I am trying to function as normal as possible, maintaining full time work, therefore I went there hoping to get something that could enhance my quality of life and possibly reduce my pain level. However THIS IS NOT A MULTIDISCIPLINARY APPROACH. You will see one person who cannot prescribe, but will only write a letter to your GP with suggestions and what they offer is a 8 weeks programme of complementary services like life changing regimes to change the way you think about pain as pain according to the practicioner is a thing that is in your head and if you change the way you think you will be pain free. So this appointment was a waste of time and extremely unhelpful. I went out more down than lifted with hope of feeling at least a bit better.
Original Comment Report...South Petherton Community HospitalBy: MargieP Rating:.. 
Oct 16 2018 Reply from Somerset Partnership NHS Foundation Trust
Mon, 22 Oct 2018 18:07:11 +0100
Dear MargieP, How lovely of you to take the time to post this wonderful feedback on your experience at your recent dietetic clinic. I am so very pleased to hear that you found it so helpful and supportive and that Leah's advice will enable you to have more control and that you feel able to better manage this situation at home and have some new recipes to try! It is always so lovely to hear where we have managed to make a difference so I have shared your feedback with both the manager of the Dietetic Service Yvonne and Leah herself. Both Yvonne and Leah were delighted to receive this positive feedback and wanted me to let you know that they were grateful that you had taken the time to post. Leah said that it was a pleasure to meet you and she was so pleased to hear that you found the appointment beneficial to help you self-manage your condition. Thank you again for taking the time to get in touch EmmaSouth Petherton Community HospitalBy: AMO Rating:.. 
Oct 28 2016 I am very pleased with the hospital the staff are great and I was treated with care and respect and I have been there several times and I just love every thing about this Fabulous Hospital and ticks all the boxes for me. I give this hospital 100% satisfied and you get 5* Service.
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