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- Hospital Information
- Westlands Inpatient Unit is a care provider near Hull and provides mental health care with quality and reviews available to compare on BestcareCompare. This provider has 5 reviews with a rating of 4 out of 5 and a CQC rating of No Rating.
Mental Health Performance The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how Westlands Inpatient Unit is doing in areas that may be important to you. Health Metric Detail Indicator Bed occupancy rate 88.2% acute adult beds occupied 88.2% Care planning 7.01 on a scale of 0 - 10 7.01 CQC mental health trust ratings Good 2 Delayed transfers of care 4.01% bed days lost due to delays 4.01% Help out of hours 6.03 on a scale of 0 - 10 6.03 Improving recording of outcomes information for people receiving treatment 94.9% of people on the Care Programme Approach who have outcomes recorded via HoNOS 94.9% NHS England patient safety notices Good - all alerts signed off where deadline has passed 3 Open and honest reporting As expected 2 Overall views and experience For average: 7.15 on a scale of 0 - 10 7.15 People on CPA followed up within 7 days of an inpatient discharge 99.2% of people were followed up 99.2% Percentage of staff receiving job-relevant training, learning or development in past 12 months 81.82% received relevant training/learning/development 81.82 PLACE patient led assessment of the care environment: condition, appearance, maintenance 94.2% 94.2% PLACE patient led assessment of the care environment: privacy, dignity, wellbeing 85.0% 85.0% Proportion of admissions gate-kept by CRHT teams 100.0% of admissions 100.0% Proportion of people receiving physical health advice and support from community services 5.03 on a scale of 0 - 10 5.03 Recommended by staff 3.47 out of 5 3.47 -
Care Provider Location and near by additional services
Patient Ratings Excellent 4Good Ok 1Poor Terrible Patient Reviews
Westlands - Inpatient Unit
By: Anonymous Rating:.. 
Nov 10 2017 this hospilt is a mess they do not keep family inform about what goin last night they move our grandchild to a place a 140 miles they did not tell us until yesterday but they new about 2 days ago they way they do they jobs is disgusting it about time something is done as they think they van do as they like they treat the family member like rubbish this is not frist time I have made a compiln about this place u all need to get your act souted out
Original Comment Report...Reply from Humber NHS Foundation Trust
Fri, 17 Nov 2017 15:32:23 Z
We are very sorry to hear you are unhappy with our communication regarding your grandchild’s care. We take all issues surrounding patient care - including how we communicate with patients’ families - very seriously and would like to hear from you directly about the specific difficulties you experienced. If you would be kind enough to contact our Patient Advice and Liaison Service on 01482 303966, or by emailing hnf-tr.pals@nhs.net, they will be happy to discuss your experience with you in greater detail. We encourage you to contact them at your earliest convenience and look forward to hearing from you.Westlands - Inpatient UnitBy: Anonymous Rating:.. Jul 1 2016 Westlands - Inpatient UnitBy: Anonymous Rating:.. Jul 1 2016 just like to say how disappointed i am . my partner is a patient at the unit. and today to my amazement i find out that she was let out for four hours without any of the staff ringing me to let me no. my partner is a recovering alcoholic and suffers with mental health problems. my partner rings me to say she was in the pub getting drunk. i am not very happy because this is a set back on her recovery. i no its not the staffs fault she went in the pub. but they should of rang me to let me no that she had been realest for four hours. i could of pick her up and prevented this from happening. there is no communication with family to the where about of there patients. am just glad she got back to the unit in one piece anything could of append to her. am just glad she rang me to her whereabouts. so i could take her back to the unit. communication to family is a must if there are letting patients out for hours on end .>
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