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- Hospital Information
- Avondale Assessment Unit and Psychiatric Intensive Care Unit is a care provider near Hull and provides mental health care with quality and reviews available to compare on BestcareCompare. This provider has 17 reviews with a rating of 3 out of 5 and a CQC rating of No Rating.
Mental Health Performance The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how Avondale Assessment Unit and Psychiatric Intensive Care Unit is doing in areas that may be important to you. Health Metric Detail Indicator Bed occupancy rate 88.2% acute adult beds occupied 88.2% Care planning 7.01 on a scale of 0 - 10 7.01 CQC mental health trust ratings Good 2 Delayed transfers of care 4.01% bed days lost due to delays 4.01% Help out of hours 6.03 on a scale of 0 - 10 6.03 Improving recording of outcomes information for people receiving treatment 94.9% of people on the Care Programme Approach who have outcomes recorded via HoNOS 94.9% NHS England patient safety notices Good - all alerts signed off where deadline has passed 3 Open and honest reporting As expected 2 Overall views and experience For average: 7.15 on a scale of 0 - 10 7.15 People on CPA followed up within 7 days of an inpatient discharge 99.2% of people were followed up 99.2% Percentage of staff receiving job-relevant training, learning or development in past 12 months 81.82% received relevant training/learning/development 81.82 PLACE patient led assessment of the care environment: condition, appearance, maintenance 94.2% 94.2% PLACE patient led assessment of the care environment: privacy, dignity, wellbeing 85.0% 85.0% Proportion of admissions gate-kept by CRHT teams 100.0% of admissions 100.0% Proportion of people receiving physical health advice and support from community services 5.03 on a scale of 0 - 10 5.03 Recommended by staff 3.47 out of 5 3.47 -
Care Provider Location and near by additional services
Patient Ratings Excellent 10Good 1Ok Poor 1Terrible 5Patient Reviews
Avondale Assessment Unit and Psychiatric Intensive Care Unit
By: Me myself and i Rating:.. 
Sep 1 2019 Reply from Humber Teaching NHS Foundation Trust
Mon, 16 Sep 2019 09:04:12 +0100
Thank you very much for contacting Humber Teaching NHS Foundation Trust. We are very sorry to hear that you feel let down by the treatment you received from our service. We take all issues surrounding patient care extremely seriously and would like to hear from you directly about the specific difficulties you experienced. When you feel ready, our Patient Advice and Liaison Service would be happy to discuss your experience with you in greater detail. You can contact them by calling 01482 303966 or emailing hnf-tr.pals@nhs.net We encourage you to contact them at your earliest convenience and look forward to hearing from you. Thank you, once again, for contacting us and apologies for the difficulties you have encountered.Avondale Assessment Unit and Psychiatric Intensive Care UnitBy: Anonymous Rating:.. 
Feb 26 2019 well I was in here last year , did nothing for me , it’s about time someone went in undercover , to see what the staff did all day , I agree with everyone it is a disgrace, there is no help at all you just get left all day every day no one talks to you they just all sit and talk to each other
Original Comment Report...Avondale Assessment Unit and Psychiatric Intensive Care UnitBy: Anonymous Rating:.. Dec 9 2018 Reply from Humber NHS Foundation Trust
Mon, 24 Dec 2018 15:27:04 Z
Thank you for contacting Humber Teaching NHS Foundation Trust. We are very sorry to hear that you feel let down by the treatment you received at Avondale. We take all issues surrounding patient care extremely seriously and would like to hear from you directly about the specific difficulties you experienced. Our Complaints Team is dedicated to ensuring all formal complaints and PALS contacts are investigated in a timely manner. Our Patient Advice and Liaison Service would be happy to discuss your experience with you in greater detail. You can contact them by calling 01482 303966 or emailing hnf-tr.pals@nhs.net. We encourage you to contact them at your earliest convenience and look forward to hearing from you.- Write a Review
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