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Mental Health Performance |
The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how Hawthorne Court Inpatient Unit is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
---|---|---|
Bed occupancy rate | 88.2% acute adult beds occupied | 88.2% |
Care planning | 7.01 on a scale of 0 - 10 | 7.01 |
CQC mental health trust ratings | Good | 2 |
Delayed transfers of care | 4.01% bed days lost due to delays | 4.01% |
Help out of hours | 6.03 on a scale of 0 - 10 | 6.03 |
Improving recording of outcomes information for people receiving treatment | 94.9% of people on the Care Programme Approach who have outcomes recorded via HoNOS | 94.9% |
NHS England patient safety notices | Good - all alerts signed off where deadline has passed | 3 |
Open and honest reporting | As expected | 2 |
Overall views and experience | For average: 7.15 on a scale of 0 - 10 | 7.15 |
People on CPA followed up within 7 days of an inpatient discharge | 99.2% of people were followed up | 99.2% |
Percentage of staff receiving job-relevant training, learning or development in past 12 months | 81.82% received relevant training/learning/development | 81.82 |
PLACE patient led assessment of the care environment: condition, appearance, maintenance | 94.2% | 94.2% |
PLACE patient led assessment of the care environment: privacy, dignity, wellbeing | 85.0% | 85.0% |
Proportion of admissions gate-kept by CRHT teams | 100.0% of admissions | 100.0% |
Proportion of people receiving physical health advice and support from community services | 5.03 on a scale of 0 - 10 | 5.03 |
Recommended by staff | 3.47 out of 5 | 3.47 |
Patient Ratings | ||||||||||||
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By: | LiamGibbins |
| Mar 27 2014 | |||
My partner has been in here for a week now, she values the work they are doing and she is getting along a lot better now, the only problem I had was when she arranged to meet me she broke down crying about someone she was afraid of in Hull, I rang the centre and spoke to a staff nurse and he put the phone down on me when obviously this is a major part of her mental issues and had no interest in talking to me, they also gave her her phone to talk to the police and never took it back off her as she was not supposed to have that distraction but he was not interested in that either. A part from that one member of staff I believe that the service its self will have a positive outcome with my partner but I believe that she has not had long enough with the centre because her issues are very broad and 6 days is not a lot of time to hit and work on them all and these are deep seated issues that have been going on for over 2 years now. Original Comment Report... |
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