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Mental Health Performance |
The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how Parklands Hospital is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
---|---|---|
Care planning | 6.98 on a scale of 0 - 10 | 6.98 |
CQC mental health trust ratings | Requires Improvement | 3 |
Delayed transfers of care | 9.48% bed days lost due to delays | 9.48% |
Help out of hours | 6.35 on a scale of 0 - 10 | 6.35 |
NHS England patient safety notices | Poor - some alerts not signed off after deadline | 1 |
Open and honest reporting | Amongst the best | 3 |
Overall views and experience | For average: 7.08 on a scale of 0 - 10 | 7.08 |
People on CPA followed up within 7 days of an inpatient discharge | 96.7% of people were followed up | 96.7% |
Percentage of staff receiving job-relevant training, learning or development in past 12 months | 85.15% received relevant training/learning/development | 85.15 |
PLACE patient led assessment of the care environment: condition, appearance, maintenance | 94.2% | 94.2% |
PLACE patient led assessment of the care environment: privacy, dignity, wellbeing | 86.8% | 86.8% |
Proportion of admissions gate-kept by CRHT teams | 99.1% of admissions | 99.1% |
Proportion of people receiving physical health advice and support from community services | 5.04 on a scale of 0 - 10 | 5.04 |
Recommended by staff | 3.57 out of 5 | 3.57 |
Patient Ratings | ||||||||||||
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By: | Anonymous |
| Sep 23 2019 | |||
Reply from Southern Health NHS Foundation Trust Fri, 27 Sep 2019 14:04:14 +0100 Hi Thank you for taking the time to leave this feedback. I am so sorry to hear that you are no happy so far with your stay at Parklands. These comments will be fed back to the Team, however, if you would like us to look into this further for you please contact the Complaints and Patient Experience Team on 02382311202, shft.patientexperience@nhs.net. Kind Regards Nikki Wilson Patient Experience Team |
By: | Margaret |
| Feb 19 2019 | |||
Reply from Southern Health NHS Foundation Trust Wed, 20 Mar 2019 14:05:52 Z Dear Margaret Thank you so much for your heartfelt message. We are comforted to know that you felt supported at such a difficult time. We will ensure that this lovely feedback is sent to the Team involved and they will be delighted. Best Wishes Nikki Patient Experience Team |
By: | Anonymous |
| Nov 25 2018 | |||
Reply from Southern Health NHS Foundation Trust Fri, 30 Nov 2018 11:41:22 Z Hi Thank you for taking the time to leave this positive feedback and for recommending this Service. I will ensure these comments are shared with the Team. I hope your recovery continues. Kind Regards Nikki Patient Experience Team |
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