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Patient Ratings | ||||||||||||
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![]() | By: | Eye test customer |
| Jul 31 2016 | ||
My recent experience with the Cheltenham optometrist forced me to walk out after being insulted and belittled. This was only my experience whilst having an eye examination from the optician, but they were rude and cutting with their comments to me just because I was 6 minutes late for an eye test. The optician continued this attitude towards me until I had to leave the examination before they insulted me any more. Whist examining me the optician stunk of cigarettes, including their fingers whilst touching my eyelids during the examination. The optician was very unprofessional and wouldn't recommend being examined by them to anyone! David Clulow customer services were not sympathetic and just left a general email response. |
![]() | By: | Anonymous |
| Oct 31 2017 | ||
I have been attending this branch for near enough 5 years and always have had a first class experience. The eye examination is very thorough, the staff are very helpful in choosing the right glasses and the aftercare is exceptional. Especially as I live in Gloucester and travel to this Cheltenham branch. Keep it up guys! |
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