Rose Cottage Residential Home

My Mum has been at Rose Cottage for over 6 years and we couldn't have wished for a better home. All the staff are friendly and helpful and always willing to go that extra mile. The home is bright and cheerful and very well maintained from the individual rooms to the well kept gardens. The activities and entertainment provided are first class and really thought out by the team, whenever I visit there is something going on with no obligation to join in but plenty of laughter and fun if you do. The food is really good and always freshly prepared and cooked. As a visitor you can virtually come and go as you please and the staff always offer you a drink or there is a nice kitchen if you want to make your own. When you read some of the horror stories about care homes it makes you realise how lucky Mum is to be in this wonderful home.
Original Comment Report...

My mother was lucky enough to be at Rose Cottage for almost 4 years, every day I appreciated how blessed we were to have found such a fantastic care home for her. Quarterly Residents and Relatives meeting give everyone the opportunity to make suggestions and ask questions and subsequent meetings report the progress. The comments box on the entrance table gives another opportunity to communicate and the owner and manager are always available and quickly reply to e-mails or phone calls. Staff make time to talk to residents and relatives, care plans are accessible at all times and include detailed daily reports. Any concerns the staff may have are quickly communicated to the relative and action taken. Relatives and friends are welcome to join the residents for lunch as often as they wish and kitchen staff do an excellent job. Daily activities, trips out and activities in the resident's room are the norm along with walks around the garden and pond. From my first visit, without an appointment, to the last few days of my mother's life I could not have asked for anything better. Paramount at all times was my mothers comfort, independence and dignity. As can be seen from the above, this is not a professional "tick box" review, it is first hand, recent experience of an excellent facility. I can not fault Rose Cottage and can wholeheartedly recommend it.
Original Comment Report...