Barchester Lancaster Grange Care Home

  • Barchester Lancaster Grange Care Home
    Cross Lane, Fernwood, Newark, NG24 3NHEmail
    Rooms : Unknown
    Website
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  • Care Home Information

    Barchester Lancaster Grange Care Home is a provider of care near Newark and provides a list of services and facilities listed below if available. This provider has 2 reviews with a rating of 4 out of 5.

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  • Care Home Services


    Personal and intimate care: Yes, offers care for Personal care
    Care Home Type:with nursing
    Caring for adults over 65 yrs: Yes, offers Caring for adults over 65 yrs
    Dementia: Yes, offers care for Dementia
    Physical disabilities: Yes, offers help with Physical disabilities
    Treatment of disease, disorder or injury: Yes, offers Treatment of disease, disorder or injury



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  •  Care location and near by additional services
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  • Patient Ratings

    Excellent
    1

    Good
     

    Ok
     

    Poor
    1

    Terrible
     

  •  Patient Reviews

    Lancaster Grange
    Review SourceBy:e.g. Andy S
    Rating:..star rating
    Jul 31 2019

    From the outside and from first impressions Lancaster Grange gives the impression it is modern well equipped care home , which could justify the highest care fees of any care home in the vicinity of Newark. Based on reviews since it opened it has clearly justified a high reputation for the care it offered. However , for more than a year now the home has suffered from poor management which has resulted in some indifferent levels of care. As a result in the latest CQC report from the inspection in June 2019 it is now only rated as Inadequate . As a result the home has voluntarily stopped taking in new admissions. There are clear issues with the staffing levels , particularly for those in need of additional medical care. Newark deserves and needs a care home with better levels of care than Lancaster Grange is delivering today. Let’s hope the Barchester Group , rather than exploit the most needy with their high fees , do invest money back with the right level of management and the resources to train staff , and to raise the standard of care back to a far better level than today. Thank you to those members of the support staff who daily do have the mindset to do their utmost to help residents , whilst working under such difficult circumstances.
    Original Comment Report...

    Reply from Barchester Lancaster Grange Care Home
    Thu, 08 Aug 2019 12:03:32 +0100

    Lancaster Grange is committed to an ever improving standard of care to those living within the service. The issues raised in the inspection had been identified by the team here and actions were being taken with further improvements continuing to be made. We are working very closely with CQC, Nottinghamshire County council and Nottinghamshire CCG to deliver the service that the residents deserve. We have placed an experienced manager in the home to implement these changes and the whole team is committed to delivering the standard of care that is expected at a Barchester Care home. We have met and fully informed residents and relatives of our plans and are moving forward daily in striving to ensure Lancaster Grange is the wonderful place to live it has always been.

    Lancaster Grange
    Review SourceBy:Jackie
    Rating:..star rating
    Aug 12 2017

    Today was my motherinlaws 90th birthday she was given a lovely afternoon by the staff, we has a family was able to join in this wonderful celebration with a lovely time had by all.
    Original Comment Report...

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  •  Write a Review
  • Frequently Asked Questions about Care Homes in Newark.

    Barchester Lancaster Grange Care Home is approximately 0 mile(s) away from Newark. More information
    Yes, Dementia Care is avaiable at Barchester Lancaster Grange Care Home. To see the full list of care option available, click More Information.
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    Group Name
    Barchester Healthcare Homes Limited
    Manager


  •  CQC Rating   CQC Rating

    Safe
    Good

    Effective
    Good

    Caring
    Good

    Responsive
    Good

    Well-Led
    Requires improvement


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