The Downland Practice |
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3.0 
16 Reviews The Downland Practice East Lane, Chieveley, Newbury, Berkshire, RG20 8UY Phone : Web :http://www.downlandpractic.. Email :downlandpractice@nhs.n. EPS : Not Available .... CQC : 
Status :
The Downland Practice is a GP Practice in Newbury and provides a list of services listed below if available. This GP practice has 16 reviews with a rating of 3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Downland Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,232 individuals have been screened out of a possible 1,559 eligible people.A total of 79% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 16 people to hit the required 80% screening target. | 1,232 |
| Cervical Screening Ages 50 to 64 | 982 individuals have been screened out of a possible 1,246 eligible people.A total of 78.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 15 people to hit the required 80% screening target. | 982 |
| Overall number of GP appointments | 4,095 Number of appointments in Aug 2023 from a practice list size of 11,227 patients | 4,095 |
| Face to face appointments | 3,238 Face to Face appointments in Aug 2023 which is 79.1% of the total number of appointments. | 3,238 |
| Home Visits | 35 Home Visits in Aug 2023 which is 0.9% of the total number of appointments. | 35 |
| Telephone appointments | 822 Telephone appointments in Aug 2023 which is 20.1% of the total number of appointments. | 822 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Oct 6 2019 | ||
On a recent visit to the surgery the reception staff were friendly towards me and answered my questions. The GP and nurse spotted a condition that needed me to go to hospital for treatment, this was quite urgent and this has been spotted only due to my visit to the surgery. Thanks to all the surgery staff who helped with my care last week. I do not visit often but when I do all the staff take pride in thier work | ||||||
| By: | The D |
| Jun 17 2019 | ||
I have been a patient at this practice for over 20 years and in the last five years it has deteriorated dramatically. Getting an appointment is very difficult unless it is an emergency - and then you may see temporary doctor and wait for hours. They have no process for dealing with vulnerable adults and it is impossible to speak to anyone who can help if you have a concern. I have emailed about serious issues regarding my family and GP and received absolutely no response or even acknowledgement. Twice I have had tests which have been carried out incorrectly and hence the necessary results were not available when they were needed. I also asked to speak to a receptionist in private when the waiting room was full, and I was ignored and treated as a nuisance. There is no communication or hand-over between staff, so I frequently have to explain everything all over again. | ||||||
| By: | The D |
| Jun 4 2019 | ||
Very unhelpful pharmacist who doesn't care if you buy there or go elsewhere. His default setting is see GP. Aren't we supposed to be helping the GP service by using pharmacies more. What I needed is stated as over the counter meds on the NHS website so this person had no reason to be an unhelpful time waster. Go elsewhere and save yourself some time and pain. | ||||||
