Charlotte Keel Medical Practice

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    star rating
    2.6
    15 Reviews
    Charlotte Keel Medical Practice
     Charlotte Keel Health Centre,
     Seymour Road,
     Easton,
     Bristol,
     Avon, BS5 0UA
    Phone :
    Web :http://www.charlottekeelme..

    Email :.

    EPS : Available
    Status :
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  • Provider Information
  • Charlotte Keel Medical Practice is a GP Practice in Bristol and provides a list of services listed below if available. This GP practice has 15 reviews with a rating of 2.6 out of 5.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Charlotte Keel Medical Practice is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 492,375 individuals have been screened out of a possible 3,897 eligible people.

    A total of 60.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 743 people to hit the required 80% screening target.
    2,375
    Cervical Screening Ages 50 to 64813 individuals have been screened out of a possible 1,235 eligible people.

    A total of 65.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 175 people to hit the required 80% screening target.
    813
    Overall number of GP appointments11,566 Number of appointments in Aug 2023 from a practice list size of 19,655 patients11,566
    Face to face appointments4,009 Face to Face appointments in Aug 2023 which is 34.7% of the total number of appointments.4,009
    Home Visits32 Home Visits in Aug 2023 which is 0.3% of the total number of appointments.32
    Telephone appointments7,525 Telephone appointments in Aug 2023 which is 65.1% of the total number of appointments.7,525
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    2

    Good
    2

    Ok
    5

    Poor
     

    Terrible
    6

  •  Patient Reviews

    Charlotte Keel Medical Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    May 1 2022

    Went in for an emergency dental appointment via 111 and I was not disappointed at all with the service! The dentist and assistant were super kind and caring throughout the entire process. They were understanding about my concerns and explained what has happened, why it's happened and what my next steps forward were. They gave me loads of anastetic and this was the most pain free I've been in 3 days so these people saved me from agony! 10/10 will reccomend!

    Charlotte Keel Medical Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Feb 18 2022

    You need to be dying to get an appointment at this practice. I can't believe that a developed country like England has such disastrous service in some places. They don't care about you or help you at all. If you have a health problem, where do you go? To the hairdresser? To the supermarket? No, you go to your GP, here is where you are helped and cured. It's not the first time this happened to me at this practice. Instead of helping you they just put barriers in your way all the time... I really can't believe it... 2 weeks ago I went to donate blood and I couldn't because I was told my iron was low and the nurse wrote in the pamphlet from the donor center 'please see your GP regarding your iron'. I showed this pamphlet to the receptionist and it is like I had shown her a blank sheet of paper. I also told her that whenever I go to the bathroom I have blood... She doesn't care and told me that she wasn't gonna give and appointment... What? The day before I tried to get an appointment on the app and I couldn't because it said that my practice had no online appointments available...I go the next day in person showing the donation center pamphlet written by the nurse and filled with my details and I also tell her that whenever I go to the bathroom I have blood and she tells me she will not give me an appointment??? Why is it so difficult to get an appointment in this place? Do you need to be dying? Today I couldn't call because I have a life and I'm always very busy, I can't spend days begging for an appointment with my own GP... Incredible... I think underdeveloped countries there is better customer service and they care more about the patient...At this practice don't care about you at all...very sad... Maybe is because I'm not English... I don't recommend this practice at all.

    Charlotte Keel Medical Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 24 2019

    Extremely bad surgery. Waiting times for an appointment are ridiculous. Receptionists are rude, completely puts you off even calling up. This surgery needs deep improvement.
    Original Comment Report...

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    Charlotte Keel Medical Practice, Charlotte Keel Health Centre, Seymour Road, Easton, Bristol, BS5 0UA

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