Hawthorn Drive Surgery |
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Hawthorn Drive Surgery is a GP Practice in Ipswich and provides a list of services listed below if available. This GP practice has 19 reviews with a rating of 2.5 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Hawthorn Drive Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,323 individuals have been screened out of a possible 1,800 eligible people.A total of 73.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 117 people to hit the required 80% screening target. | 1,323 |
| Cervical Screening Ages 50 to 64 | 532 individuals have been screened out of a possible 686 eligible people.A total of 77.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 17 people to hit the required 80% screening target. | 532 |
| Overall number of GP appointments | 5,297 Number of appointments in Aug 2023 from a practice list size of 10,281 patients | 5,297 |
| Face to face appointments | 3,746 Face to Face appointments in Aug 2023 which is 70.7% of the total number of appointments. | 3,746 |
| Home Visits | 8 Home Visits in Aug 2023 which is 0.2% of the total number of appointments. | 8 |
| Telephone appointments | 1,402 Telephone appointments in Aug 2023 which is 26.5% of the total number of appointments. | 1,402 |
| Unknown appointments | 137 Unknown appointments in Aug 2023 which is 2.6% of the total number of appointments. | 137 |
| Video call appointments | 4 Video call appointments in Aug 2023 which is 0.1% of the total number of appointments. | 4 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Jim A |
| Mar 8 2023 | ||
Brilliant surgery, the doctors all good dr de Sylvia I think is exceptional taking time to explain and show notes, dr Sheila have not seen her as much but always happy with her to look after me. The nurses and health care folks always patient when doing my bloods, and, I personally have always found reception to be helpful and if no appointments left always apologetic . A great practice to have confidence in | ||||||
 | By: | Hawthorn D |
| Jul 15 2019 | ||
Never do as consultant instructs them to, never follow up care properly, refuse to give treatments. And never on time, expect to wait at least an hour or so when you arrive as 10 am means 11am possibly on a good day. Needs to be looked at by CQC. Reply from Hawthorn Drive Surgery Tue, 16 Jul 2019 09:58:11 +0100 Dear sir or madam Please accept our sincere apologies for the late running clinic you attended, whilst clinicians endeavour to keep to 10 minute appointments sometimes inevitably due to complex patient problems clinicians do run late. I am most concerned that you feel that the clinician did not follow the instructions of a consultant, has not followed up your care and has refused to give treatment. Unfortunately as you have not left your name i cannot investigate this. As per our complaints procedure please contact me, via phone, in person, email or letter and provide details to enable me to investigate. Practice Manager | ||||||
| By: | Hawthorn D |
| Jun 8 2019 | ||
I developed a water infection whilst at work. Got progressively worse as the day went on. Phoned surgery to try and get appointment. No appointments bit was offered call back from doctor. I got a call at 5pm and after explaining symptoms wad asked to go to surgery yo so e water sample. I did this went home and got phone call to say o had an infection and a prescription would be at reccaption in next 10 minutes. I was so impressed as I felt quite ill by now . This was brilliant care as I started yo feel better the following day.I always fing this is the most helpful practice in Ipswich .Friendly receptionist and doctors . Thankyou | ||||||
