Had appointment. 1230. Turned up early told to wait outside even though there were twenty seats available by rude lady from gp surgery who share same room. Asked if I could take plastic chair outside as have knee problems. Told no. Stood outside with many elderly & some with kids. Lucky weren’t raining. Lovely blood test lady turned up and ushered every one in to sit down &wait. Lady from gp surgery said nothing. Don’t know what her problem was. At least ten people said same. But if we argued with her probably call security. Never gave bad review before to anybody. But dissapointed with her attitude.